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This month’s leadership development: New leader Assimilation, Aspiring Manager, and Sexual Harassment Prevention.

60 new call center jobs are open in our Lufkin, Texas center. Apply now!

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    Operating Units

    Etech USA

    With contact center locations across Texas and West Virginia, Etech USA offers a broad range of contact center services in both English and Spanish. Etech USA has proven experience in inbound and outbound customer service and sales; customer win-back programs, web chat services, and email services. We leverage quality assurance services to ensure a positive customer experience and gain market intelligence information.

    Locations

    Nacogdoches, Texas
    1903 Berry Drive,
    Nacogdoches, TX 75964

    Tel: 936-559-2200
    Fax: 936-559-2225

    Lufkin, Texas
    106 N. John Redditt Drive,
    Lufkin, TX 75904

    Tel: 936-633-9200
    Tel: 800-537-3809
    Fax: 936-633-9218

    Dallas, Texas
    2608 Inwood Rd,
    Dallas, TX 75235,

    Tel: 214-366-0229

    Huntington, West Virginia
    801 Madison Avenue, Suite 206,
    Huntington, WV 25704

    Tel: 304-522-2513
    Fax: 304-522-2516

    Palm Beach Center, LLC
    155 East Blue Heron Blvd
    Riviera Beach, Florida, 33404

    Tel: 561-841-0040
    Fax: 561-841-0059

    Etech INDIA

    Etech India expands the Etech USA offerings by leveraging cost-effective labor off-shore to keep operational costs down. Some of the services offered by Etech India include Inbound Customer Service, Outbound Customer Service, Inbound Sales, Outbound Sales, Win-Back Programs, Web Chat Service, Email, Business Process Outsourcing, Data Cleansing, Lead Generation and Appointment Setting.

    Locations

    Gandhinagar, Gujarat
    1st Floor, IT Tower 4, Infocity,
    Nr. Indroda Circle,
    Gandhinagar-382009,

    Tel: +91-79-32060203
    Tel:+91-79-23213089
    Fax:+91-79-23213240

    Baroda, Gujarat
    Ground & 1st Floor
    Vraj Complex, Gorwa Main Road,
    Baroda - 390004 Gujarat-India.

    Tel: +91-0265-2281943
     

    StrobeTECH

    StrobeTECH is our near-shore alternative offering the same great services offered in Texas and India. Some of the services offered by StrobeTech Jamaica include Inbound Customer Service, Outbound Customer Service, Inbound Sales, Outbound Sales, Win-Back Programs, Web Chat Service, Email, Business Process Outsourcing, Data Cleansing, Lead Generation and Appointment Setting.

    Locations

    Montego Bay, Jamaica
    33 St. James Street
    (Upstairs the No. 1 P.O. Office)
    Box 402, Montego Bay, St. James
    Jamaica, West Indies


    Tel: 1-876-940-5424
    Tel: 1-876-979-0325
    Tel: 1-876-630-0004
    U.S. Tel: 215-559-5585

    Etech Monitoring Solutions (EMS)

    Etech Monitoring Solutions (EMS) assists companies in identifying opportunities and deriving actions to improve their processes, sales conversion and customer satisfaction. We also provide intelligent data with the help of our Call Center Quality Monitoring program that produces insight which will drive business improvements. An effective quality assurance model and plan help us deliver better sales results, improve customer experience and also ensure all regulatory and compliance requirements defined by the clients are met consistently. Etech Monitoring Solutions (EMS) is an exclusive division of Etech Global Services and represents a highly skilled team of 200 call center quality assurance auditors led by an experienced leadership team with over 20 years of hands-on experience.

    Locations

    Nacogdoches, Texas
    1903 Berry Drive,
    Nacogdoches, TX 75964


    Tel: 936-559-2200
    Fax: 936-559-2225

    Receivable Management Services (RMS)

    One of several branches of Etech Global Services is an accounts receivable management company headquartered in Rusk, Texas; Etech Receivable Management Services, LLC (Etech RMS). As the communications industry evolves and is introduced to new challenges, the need to retain customers while improving performance and reducing operational cost has become important. Etech RMS delivers competitive results with the highest quality at a competitive cost. The initial and core business offering is first and third party collection services for clients in the medical, utility and consumer finance industries. Etech RMS provides a powerful arsenal of experience in customer service, payment processing, billing, and correspondence handling, skip tracing, data entry and other collection related back office function needs. The Accounts Receivable Management industry consists of numerous laws and regulations. Etech RMS has an entire compliance division dedicated tostudy and implement these regulations. Etech RMS promotes professional and ethical conduct of our entire staff, strict compliance with all state and federal laws, and a zero tolerance of conduct that does not promote these strategies. We'll partner with you to deliver proactive solutions that help you maximize recoveries and add to your bottom line.
    woman-owned-business woman-owned-business

    Locations

    Rusk, TX
    173 S Henderson St,
    Rusk, TX 75785


    Tel: 903-683-9791