Etech to exhibit at IQPC Call Center Week June 4-8, 2012 Nacogdoches, TX – May 15, 2012–Etech Global Services, a global business process outsourcer, is a sponsor and exhibitor at the 2012 IQPC Call Center Week event, June 4-8 in Las Vegas, NV.  Contact centers of the 21st century continue to evolve, developing alternate channels of communication including live chat and social media. Proven call center approaches to workload distribution, staffing, and performance management of... [More]

Etech’s volunteer involvement in the community recognized and commended at national convention. Nacogdoches, TX – May 11, 2012 - Etech Global Services, a global business process outsourcer, was honored at this year’s Professional Association for Customer Engagement (PACE) Convention & Expo held April 29th – May 2nd.  Etech received the Outstanding Corporate Citizen Award for their exceptional volunteer services practiced throughout all six locations around the g... [More]

American Teleservices Association & ExpoWestin Diplomat ResortHollywood, FLApril 29 – May 2 Nearly 30 years of dedication to customer interfacing evolution is a source of pride for the ATA. Look around at an ATA event and see firsthand the history and wisdom of our industry. Though the ATA represents the tradition of call center excellence, it is an ever-changing marketplace. The ATA delivers managerial insight into emerging technologies and new avenues of customer commerce representi... [More]

Partnership offers best-in-class voice, web and chat contact center solution positioned to support U.S. based job growth. Nacogdoches, TX – February 23, 2012 - PRWT Services, Inc. and Etech Global Services, today announced that they have formed a partnership designed to offer Fortune 500 companies a cost effective, socially responsible, domestic contact center outsourcing model.   The partnership will leverage Etech’s newly released, entirely cloud-based contact center tec... [More]

Etech Global Services’ Jim Iyoob is the new incoming president for the South Central Chapter of the American Teleservices Association. Nacogdoches, TX – January 17, 2012 - Etech Global Services is pleased to announce that effective immediately Jim Iyoob, Sr. VP Global Development, is co-president of the South Central Chapter of the American Teleservices Association (ATA), sharing the role with Laurie Alm, President of Motivated Incentives. They will share the role through June and t... [More]