Acquisition expands Etech’s U.S. footprint and supports growing demand from existing and new clients. Nacogdoches, TX – May 24, 2013 - Etech Global Services, a leading business process outsourcer, today announced the acquisition of Global Contact Services’ (GCS) assets in Huntington, West Virginia.GCS provides integrated customer solutions offering inbound customer care, outbound acquisition and other back office (BPO) solutions. They are well known in the insurance field with... [More]

50 Etech employees registered with Delete Blood Cancer DKMS to donate bone marrow and help save lives. Nacogdoches, TX – April 12, 2013 - Etech Global Services, a leading business process outsourcer, today announced 50 of their employees registered with Delete Blood Cancer DKMS to donate bone marrow to help save lives.Delete Blood Cancer DKMS leads the fight to delete blood cancer by empowering people to take action, give bone marrow and save lives. With over 3 million registered bone ma... [More]

Etech Global Services, headquartered in Nacogdoches, Texas was honored at this year’s Professional Association for Customer Engagement (PACE) Convention & Expo recently held in Scottsdale, Arizona. “Each year, PACE recognizes one of its 4,000 corporate members for its philanthropic impact in the community through support and volunteerism to charitable projects.  Leaders of this company must demonstrate a high level of community spirit and participation, motivating employees... [More]

Etech to sponsor and speak at IQPC Call Center Summit, January 22 - 25, 2013 Nacogdoches, TX – December 11, 2012– Etech Global Services, a global leader in business process outsourcing, today announces they are sponsoring and speaking at the 2013 IQPC Call Center Summit, January 22 - 25, 2013 in Orlando, FL.  Call Center Summit focuses on high-level conversations that move from strategy to action. This year's theme revolves around the people - both customers and employees &nda... [More]

Nacogdoches, TX – September 18, 2012 - Etech Global Services, a global business process outsourcer, will soon be featured in a live debate on the Google+ social network called "Will Technology Kill the Call Center?" The conversation will focus on a current sea of change in customer communication preference. From live chat to social media, consumers now have myriad channels to choose from when reaching out for support. Some foresee the trend affecting the need for traditional phone suppor... [More]