Etech Global Services’ Jim Iyoob is the new incoming president for the South Central Chapter of the American Teleservices Association. Nacogdoches, TX – January 17, 2012 - Etech Global Services is pleased to announce that effective immediately Jim Iyoob, Sr. VP Global Development, is co-president of the South Central Chapter of the American Teleservices Association (ATA), sharing the role with Laurie Alm, President of Motivated Incentives. They will share the role through June and t... [More]

Etech Global Services promotes Roby Somerford to Director of Recruiting to support the growth needs of their contact center and BPO business. Nacogdoches, TX—January 4, 2012 – Etech Global Services, a global business process outsourcer, is pleased to announce that Roby Somerford has been promoted to the Director of Recruiting.  In this new role, Mr. Somerford will be responsible for overseeing the hiring and recruiting efforts for the Nacogdoches, Lufkin and Rusk centers. Mr. ... [More]

Etech Global Services footprint grows as the leading live chat services provider with over 10 million chat sessions and stellar CSAT scores in 2011. Nacogdoches, TX—January 3, 2012 – Etech Global Services, a global business process outsourcer, is pleased to announce they have surpassed 10 million live chat sessions in 2011.   Clients are pleased that Etech has been able to keep up with the greater demand for chat service and the high level of service they are providing to ... [More]

Lufkin, TX –December 5, 2011 – Etech Global Services, a global business process outsourcer, is pleased to announce the selection of Kathryn Williams as the organization’s new Lufkin Recruiter. “Kathryn Williams has an obvious love for Lufkin and has demonstrated through her community involvement a passion for promoting and improving the livability of our community,” said Matt Rocco, President and COO of Etech Global Services. “We’re confident that her ri... [More]

Etech's volunteer involvement in the community recognized and commended at a local Texas gala. Etech Global Services, a global business process outsourcer, was honored at the first Community Impact Awards Gala at Stephen F. Austin State University on October 27th. Etech received the Outstanding Business of the Year Award for their volunteer services in both Angelina and Nacogdoches counties. The Christian radio stations 90.9 KWSP and 91.9 KAVX hosted the event to award local businesses that giv... [More]