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Press Releases

ETI Awarded Contract with R. H Donnelly

October 28, 2005 Nacogdoches, Texas -October 27, 2005- Effective Teleservices, Inc. (ETI), a global provider of outsourced customer support services headquartered in East Texas, announced today that it has been awarded a contract with R. H Donnelley, a leading Yellow Pages publisher and Directional Media company. The agreement further underscores ETI's success in building long term partnerships with major brands in the yellow page publishing industry.Commenting on the agreement, Matt Rocco, ETI... [More]

Texas Emergency Hurricane Hotline Outsourced to India

September 28, 2005 A Community Reaches Out to 'Local' Business for Help By CHARLOTTE SECTORSep. 28, 2005 - As Hurricane Rita roared towards them, more than 300 people called the local emergency number broadcast all around Nacogdoches County in East Texas. What they didn't know was that the operators on the other end of the phone were 7,000 miles away in India.With power down and limited means of communication, Nacogdoches County Judge Sue Kennedy, who acts as the emergency coordinator, decided... [More]

Effective Teleservices, Inc. Donates to KATRINA RELIEF FUND

September 13, 2005 Effective Teleservices, Inc. (ETI) in Lufkin today gave $2125 to assist in providing financial support to those affected by the mass evacuation from southern Louisiana. Through Saturday, September 10, there were approximately 334 evacuees staying in shelters and hotels in Angelina County.The donation, in the form of $25 Wal-Mart gift cards, was presented to the Salvation Army on Tuesday Sept. 13th by members of ETI's community action team. Participating in the presentation we... [More]

Effective Teleservices, Inc. Opens 2nd Call Center in Gujarat, India

August 07, 2005 Effective Teleservices, Inc (ETI), a global provider of outsourced customer support services headquartered in Nacogdoches has opened its fourth global center during an official ceremony held on August 7th. The expansion of the India operations is needed to accommodate the continued growth of back office processes and select voice campaigns that ETI is managing in India for its various clients.The opening of the second center was inaugurated by the Chief Minister of Gujarat, Shri... [More]

Effective Teleservices, Inc. Awarded

June 27, 2005 New Business Contract with SBCETI to create a minimum of fifty (50) additional professional sales positions in East Texas.Effective Teleservices, Inc. (ETI), a global provider of outsourced customer support services headquartered in Nacogdoches, announced today new agreements for third quarter business in their East Texas centers located in Lufkin and Nacogdoches. These agreements, signed with SBC Services Inc. and Ingenio, Inc. further demonstrate the company's ongoing commitment... [More]

TESTIMONIALS

"Etech's ability to provide quality B2B leads for Suddenlink Communication's outside Sales Representatives has been fantastic. Their ability to get through the gatekeeper to the decision maker has resulted in very generous conversion rates and great incremental revenue. I would recommend Etech to others in need of sales assistance."

Marketing Business Services, SuddenLink Communication

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