Integrating Human and Artificial Intelligence to Improve Customer Experience

Customers are only looking for a consistent, effective, and personalized experience. Studies have shown that 86% of buyers will pay more for a better customer experience, but is it possible to consistently deliver a Remarkable Customer Experience?

YES!! In this podcast you will learn how to integrate and effectively use AI-powered speech analytics and human intelligence to drive a better CX and employee performance. With this winning formula, you can increase customer retention and improve the customer experience.

Jim Iyoob – Cheif Customer Officer, Etech Global Services
Melissa Wood – Dean of Global Leadership Development

Scroll to Top

Contact Us

Request A Free Consultation

Request a Demo

Request a Free Trial