Transforming one-on-one customer experiences
Do you know how?
ONSHORE | NEARSHORE | OFFSHORE
Serving Your Customers is not just a priority,
It’s our only PRIORITY!
As we all know, there are many leadership styles, but when it comes down to it, there are only two – those who serve themselves
and those who serve others. At Etech, we push our leaders to fall in that second category, or as we call it, “Servant Leadership.
what we do?
WE NURTURE CUSTOMER EXPERIENCE
Etech CONTACT CENTER
Solutions & Services
Etech Global Services is a leading provider of intelligent sales, service and technology solutions. Since inception, Etech has provided cost-effective solutions to new customer acquisition, maximizing profits and customer retention.
Etech Insights is an innovative and unique solution for call center monitoring with its approach to total quality management. It is a strategic blend of people, processes, and technology that delivers a quality experience that supports all facets of the business.
Our case studies exemplify Etech’s ability to drive performance in a variety of industries with the help of our experience in Customer Service, Sales, Support, and Quality Advisory Services. This featured sample client is a leading U.S. luxury hotel and spa that offers its customers with signature treatments and amenities for overall wellness.One of their essential objectives is to attain maximum guest satisfaction while attending them efficiently and offering them premium services. Etech Global Services helped the client improve their conversions, operations, and revenue while cutting down the labor costs.