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At Etech we have embraced a leadership philosophy with a focus on people and progress instead of rules and protocols.
9 Key Strategies for Building a Positive and Productive Call Center Culture
Culture is proven to be a top priority for the current job market. Here are nine ways to build a positive and productive call center culture:
Security Awareness Training : Is It Really the Best Tool in Preventing a Security Breach?
Security awareness refers to the understanding and knowledge that any individual possesses regarding potential security threats, risks, and prevention practices within an organization.
Start Small, the Power of Building Successful Habits
Successful people experience great rewards in life not because of charisma, opportunity, or special abilities, but because of their habits.
Next Generation of Leaders – Are You Ready?
If you are the next young leader in your organization, and wondering how you are going to make a difference with your role, here are some tips that will help you.
How To Demonstrate Accountability In Leadership?
At Etech, being accountable is having the self-discipline.
What Did You Say? Self-help For Listening Like A Pro
In today’s fast-paced world, active listening plays a vital
What Is Integrity In Leadership?
I believe that it all starts with integrity. Below are some tips
Using Data Analytics To Enhance Customer Experience
Data analytics is a great tool for enhancing customer.
Succession Planning: Leveraging Talent And Building….
Etech’s Succession Planning framework is an excellent.