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Another Win for Etech!

April 17, 2014 Matt Rocco

Just last week it was announced that Etech Global Services was recognized for its commitment in giving back to each community that it serves by the PACE (Professional Association for Customer Engagement) organization at the 2014 National Convention and Expo, an award that I am truly humbled to receive and share with all of our employees.

Each year, the Outstanding Corporate Citizenship Award is given to a company recognizing its philanthropic impact in the community it serves through participation and support of charitable activities. The company must demonstrate a high level of community spirit and participation as well as motivate employees to support and participate in charitable endeavors.

As a company, Etech has always been a leader in serving and giving back to our communities. It is what distinguishes us as a dedicated corporation with a heart towards charitable activities and an engaged community spirit. However, no one person owns that mission at Etech. It is a passion lived out by many fellow employees through community involvement both in the US and abroad.

As a company we take great pride in our community service initiatives and each one plays an active role in their respective communities.  Etech’s employees live by 12 Character Commitments which drive their passion for community service.  These commitments are Courage, Creativity, Communication, Humility, Integrity, Positive Influence, Accountability, Adaptability, Teachability, Teamwork, Vision, and Valuing People. Etech is always striving to find ways to give back to their communities.

You can read more about the award in our press release.

Matt Rocco

Matt Rocco is the President/CEO for Etech Global Services. Matt is a 38-year veteran of the BPO industry. He has held key leadership positions within Dun & Bradstreet, The Berry Company, and Etech Global Services. In the past 38 years, he has spent time in every facet of call center operations and outsourcing processes. Matt has been an avid speaker at many industry events and was featured in the articles of various renowned periodicals including The Wall Street Journal, Contact Center World, Call Center Magazine, Call Center Times and others.