Blog

Effects of Servant Leadership on Personal Life of Employees

Sep 16, 2019 Matt Rocco Effects of Servant Leadership on Personal Life of Employees

Servant leadership is buzzing in business circles, and for a good reason, it works. Servant leaders understand the value of focusing on employees and company…

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The Social Enabled Call Center: How to Create a Social Media Call Center (Part 2)

Dec 11, 2017 Jim Iyoob The Social Enabled Call Center: How to Create a Social Media Call Center (Part 2)

In my last blog post, we defined what a Social Enabled Call Center is, a call center using social media platforms to effectively interact with…

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How’s Your On-Boarding Brand?

Sep 22, 2017 Veronica Chimney How’s Your On-Boarding Brand?

After the housing bubble burst, Mary Beth found herself without a job for the first time in 27 years.  She had worked for a family…

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Developing Strong Loyal Employees

Sep 06, 2017 Matt Rocco Developing Strong Loyal Employees

One of the things that I enjoy most about leading Etech Global Services is the fact that I get to work with a group of…

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