Etech to Attend ICMI Contact Center Expo & Conference, San Diego, California

Next week, May 6-9th, Etech will be attending the 10th annual ICMI Contact Center Expo & Conference in San Diego, CA.   We are very excited about this event and hope to see you there.

Tom Rocca will be representing Etech at this year’s ICMI Conference & Expo.   Tom will be circulating at the event and is eager to share with you about Etech’s services and technologies. Etech Global Services offers 24/7 support through our onshore, near- shore and off-shore locations.  Our technology developers continually strive to create the most advanced and user-friendly software platforms which benefit every company and customer Etech serves.  Our commitment to service and technology advancements has recently earned Etech the honor of receiving two prestigious industry awards:  The Corporate Citizenship Award and The Technovation Award.

The ICMI Contact Center Expo & Conference began in 2004 under the name ACCE (Annual Contact Center Exhibition).  It began in response to demand for an industry event that would provide the best of all worlds: product neutral education, a comprehensive exhibit hall, access to industry leaders and networking opportunities.  ICMI Contact Center Expo & Conference has become the premier global gathering for the contact center industry.  It’s the essential forum for educational growth, networking and sharing of proven best practices.

This year’s conference has been specifically designed to help organizations revolutionize the customer’s experience.  Tom Rocca is excited to be attending on behalf of Etech Global Services and he looks forward to sharing more with you about Etech at this year’s ICMI Expo & Conference.

By |2014-05-05T00:00:15-06:00May 5, 2014|


Amit is passionate about helping business leaders adopt strategic outsourcing to make their business and workforces healthier and more productive. Amit is a subject matter expert on Live Chat and Digital Marketing including Social Media, Data and Workforce Management Analytics. He loves sharing his thoughts on How industries can benefit using Live Chat Solutions, Digital Marketing, and effective customer engagement solutions.

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