Blog

Why You Need Omnichannel Customer Engagement Solutions?

Aug 07, 2019 Gurudatt Medtia Why You Need Omnichannel Customer Engagement Solutions?

When a company is set in its ways, it can be a hard rush to encourage managers to create lasting change. This is as true…

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From a Lead to a Brand Ambassador: A Customer’s Journey

Jul 25, 2019 Michael Deane From a Lead to a Brand Ambassador: A Customer’s Journey

‘Customer is the king’- This was, is, and will always be a true fact! But, they have an abundant of different choices available nowadays. It,…

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6 Tips to Spot Phishing Attack Emails

Mar 22, 2019 Ronnie Mize 6 Tips to Spot Phishing Attack Emails

Phishing attacks could be compared to actual fishing. The scammer creates an email that includes an enticement, essentially baiting the hook. Their next step is…

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Every Person Matters, Every Heart Matters…YOUR Heart Matters!

Apr 13, 2018 Kaylene Eckels Every Person Matters, Every Heart Matters…YOUR Heart Matters!

Growing up the daughter of a farmer/rancher, I’ve always been familiar with the term head count, as it signified the size of my father’s herd.  He…

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Training: Where Are You Going?

Mar 30, 2018 Matthew Cole Training: Where Are You Going?

When I was much younger my dad would take our family on road trips that didn’t always have a finite location or a destination. Often,…

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Screening your Employees

Feb 09, 2018 Veronica Chimney Screening your Employees

Hiring the right people for the right position takes huge resources, if not done properly; it could cost the company more. There are several tools…

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How to BRAND Your Company through the Hiring Process

Jan 19, 2018 Veronica Chimney How to BRAND Your Company through the Hiring Process

At all times, your employees determine the rate at which you company grows because they make your customers either happy or unhappy. When you have…

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Creating Glowing Customer Reviews

Jan 12, 2018 Amit Kachhawa Creating Glowing Customer Reviews

Glowing customer reviews are the gold dust of modern commerce. Recent studies have consistently shown that customer reviews are one of the most significant drivers…

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Are You Coachable?

Jan 01, 2018 Jim Iyoob Are You Coachable?

Even Michael Jordan had a coach, coaching your team is important if you want to drive continuous improvement. Effective coaching is a two-way street, where…

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Cultivating Professional Trust

Dec 27, 2017 Matt Rocco Cultivating Professional Trust

Being in a leadership position in any sort of environment is challenging. No matter the uniqueness of their individual situations, all leaders typically find themselves…

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