Blog

E-Commerce Website Helps Boost Online Sales through Better Customer Engagement

Aug 26, 2013 Jim Iyoob E-Commerce Website Helps Boost Online Sales through Better Customer Engagement

E-commerce websites need to keep pace with changing customer preferences, behavior, and latest technologies to efficiently engage customers and boost sales. Customers are faced by…

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Online Chat Helps Improve Online Sales and Customer Satisfaction

Aug 23, 2013 Courtney Colston Online Chat Helps Improve Online Sales and Customer Satisfaction

The Internet has completely changed the way enterprises carry out their business. As large numbers of consumers are rapidly shifting to the online realm to…

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Powerful Leader = Servant Leader

Aug 10, 2013 Amit Kachhawa Powerful Leader = Servant Leader

History has numerous instances where leaders have risen rapidly in the ranks just by simply caring and serving their people. How does this happen, one…

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What to Look for in the Right Live Chat Vendor

Aug 05, 2013 Patrick Reynolds What to Look for in the Right Live Chat Vendor

More and more, consumers prefer to shop online and conduct a host of other important activities online. Businesses have to maintain a robust online presence…

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Reducing Shopping Cart Abandonment Rates

Jul 29, 2013 Amit Kachhawa Reducing Shopping Cart Abandonment Rates

E-retailers must take every possible step and pour resources, efforts, time and money into optimizing their shopping carts to improve conversion rates and sales. Shopping…

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Principles of Total Quality Management (TQM)

Jul 22, 2013 Patrick Reynolds Principles of Total Quality Management (TQM)

Total Quality Management (TQM) is a management approach focusing on the improvement of quality and performance in all functions, departments, and processes across the company…

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Celebrity Golf Tournament this Weekend

Jul 19, 2013 Matt Rocco Celebrity Golf Tournament this Weekend

It’s not often celebrities find their way to the piney woods of East Texas. But when they do, we take full advantage! Raising funds for…

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Contact Center Job is First Step in Rewarding Career in Huntington, West Virginia

Jul 18, 2013 Jim Iyoob Contact Center Job is First Step in Rewarding Career in Huntington, West Virginia

If you are looking for a contact center job that has an abundance of growth and learning opportunities, a career at Etech Global Services might…

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A Job at Etech Global Services in Lufkin, Texas could be the start of a Contact Center Career!

Jul 17, 2013 Carrie Christian A Job at Etech Global Services in Lufkin, Texas could be the start of a Contact Center Career!

If you are looking for a contact center job that has an abundance of growth and learning opportunities, a career at Etech Global Services might…

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Why Work at Etech Global Services in Dallas or Nacogdoches, Texas? The Growth Opportunities!

Jul 16, 2013 Carrie Christian Why Work at Etech Global Services in Dallas or Nacogdoches, Texas? The Growth Opportunities!

If you are looking for a contact center job that has an abundance of growth and learning opportunities, a career at Etech Global Services might…

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