Today, business decision-makers have more choices for outsourcing call center operations. From onshore, to off shore, to near shore… there is no shortage of people…
Learn More...Statistics say that roughly over 30% of Texas citizens are obese. If those trends don’t change with our youth, one-third of the kids that were…
Learn More...With 2012 coming to an end, the South Central PACE Chapter is teaming up with the Houston SOCAP Chapter for their last event. On December…
Learn More...PACE promotes and supports courteous, ethical, and relevant telephone communication between consumers and businesses. They also promote adherence and compliance with all state and federal…
Learn More...We are pleased to report that “How to Develop a Customer-Focused Culture” by Matt Rocco, President and COO of Etech Global Services, is being published…
Learn More...Last month, we told you about a live Google+ debate called “Will Technology Kill the Call Center?” Event moderator Software Advice chose Etech Global Services…
Learn More...The dramatic globalization of industry and the rapid enhancement of technology have changed today’s business environment and will continue to do. In today’s fast paced…
Learn More...Business intelligence helps extract crucial facts from a vast amount of unstructured data and transform them into actionable information that enables companies to make informed…
Learn More...As some say, Spanish has become the country’s unofficial second language, and corporate America has responded with diversity initiatives seeking to recruit, understand, and attract…
Learn More...We are definitely now into the third quarter of the year. Do you know what that means? The holiday season is fast approaching! Is your…
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