The way companies’ conduct business has changed significantly due to the internet. Maintaining a robust online presence has become an integral part of any business…
Learn More...Jim Iyoob, Senior VP Global Development at Etech Global Services, will be attending the United States Hispanic Chamber of Commerce 32nd Annual Convention this September….
Learn More...There have been drastic changes in the business world due to technology advances. Technology has made it possible to increase collaboration internationally, promote flexible work…
Learn More...Jim Iyoob, VP Global Development at Etech, recently presented, “A Look at Best-in-Class Performance for Implementing Chat” at the 2011 American Teleservices Association Convention. Connections…
Learn More...Etech has recently published a case study regarding our performance outcome for MyPlates. The case study discusses the challenges of knowing the need for live…
Learn More...Live chat service is quickly becoming a must-have for companies committed to offering the best online customer service. As more online shoppers become more experienced,…
Learn More...The internet has empowered businesses to extend their scope of ways to reach their customers and effectively market their products and services. Businesses can reach…
Learn More...With many businesses taking the Ecommerce route, it is essential to provide Ecommerce customer service during and after a sale. Efficient Ecommerce customer service ensures…
Learn More...As more companies turn to online to carry out their business, the online chat channel has proved to be a cost-effective, fast, easy, and efficient…
Learn More...The Internet has changed the way business is done between companies and consumers. With large companies offering their services and products online, shopping cart abandonment…
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