Let s Gather Around the Table and Talk

May 27, 2015 Patrick Reynolds

That sounds good doesn’t it?  Sitting around a table with friends or loved ones and talking.  Most of us probably grew up doing just that and chances are, even in this very busy life we lead, we still enjoy a chance to slow down, gather the family and sit around the table over dinner and just talk!

Although this is something that is very common in family life, it’s not something we see as much in our corporate world.  However, I am looking forward to the opportunity that I’m going to have to do this at the upcoming Call Center Week Expo and Convention in Las Vegas.  Our Etech team will be there June 9th-13th and if you plan to be there, I hope you’ll join me at the Round Table Talks that will be held on June 12th at 11:15am PST.

I have the good fortune of being able to host a Round Table Talk and our topic of discussion will be: How chat technology & people can deliver quality interactions, increase revenue and delight your customers in your online channel.  I know, it sounds like a lot to tackle in a brief time, but really it’s not. In a nutshell, we simply want to explore how to consistently deliver excellent customer service with our ever-changing technologies.

If you’re planning to attend Call Center Week, I hope you’ll join us. Let’s gather around the table and talk.

See you soon,


Patrick Reynolds

Patrick Reynolds is the VP Partner Strategy for Etech Global Services and has 19 years of experience while working with Etech. Patrick has held variety of Leadership positons at Etech. His responsibilities at Etech includes leading Etech’s chat operations in the 4 Texas and the 2 India based locations.