John Tusa, Author at Etech Global Services

Etech is participating in #CCWVegas21. Visit our booth. Learn More.

Author Bio

This author has not yet filled in any details.
So far John Tusa has created 4 blog entries.

By John Tusa|2013-03-26T00:00:54-06:00March 26, 2013|

In the past, many organizations were prone to think about Quality Assurance for their customer interactions as “nice to have” and perhaps ...

By John Tusa|2012-01-31T05:09:35-06:00January 31, 2012|

A robust Quality Assurance software solution enables companies to actively implement QA programs and achieve a higher level of call quality to ...

By John Tusa|2011-11-09T09:06:21-06:00November 9, 2011|

I have some questions for you: Do you want to be an average father/husband or mother/wife? Do you want to be regarded ...

By John Tusa|2011-09-30T11:26:21-06:00September 30, 2011|

I’m excited to share that Etech Global Services received the ATA-SRO Accreditation recently. For those of you who are not familiar with ...