Visit us: www.etechgs.com

What We Offer

• Personalized Coaching and Specialized Training and Development Sessions
• Competitive Pay
• Tuition & Day Care Reimbursement
• Health, Life, Vision, and Dental Insurance
• Supplemental Insurances
• Casual Dress Code
• Community Involvement Opportunities
• Paid Time Off
• Rewards & Recognition for Stellar Performance
• 401(K) Matching Program
• Opportunities for Advancement (Over 90% of our promotions are internal)
• Virtual Interviewing & Onboarding

What You’ll Be Doing

• Answers incoming calls and communicates fluently in English and Spanish.
• Review call and/or chat transcripts, and provide feedback to supervisors and agents.

What We Expect You To Have

•  A high school diploma or equivalent.
• At least 1 year of call center experience
• Must be fluently bilingual, both in written and spoken English and Spanish.
• At least 6 months of quality assurance/quality analyst experience in a call center environment.
• Broadband internet connection with 50 Mbps (DSL/Cable, but not hot spot or dialup internet)