• Work with senior team members to carry out customer implementations and program enhancements
• Participate in the implementation design, setup, and review processes
• Identify improvements to our feedback products and processes
• Utilize Client software knowledge for testing customized software solutions
• Build long-standing customer relationships by improving customer feedback programs
• Provide support to client meetings by leveraging in-depth Client system capabilities
• Work with client teams in resolving technical/system related inquiries
• Provide quality assurance support when providing features to clients
• Provide client support when analyzing large sets of data

What We Expect You To Have

• Excellent analytical skills (including Microsoft Excel) and attention to detail
• Strong written, oral communication and presentation skills
• Bachelor’s / Master’s degree in Computer Application (BSc IT, MSc IT, BCA, MCA, B.Tech Computer Engineering, B.Tech Computer Science etc.)
• Knowledge of JavaScript, HTML, CSS, and XML. GUI would be an added advantage
• Experience in management consulting, IT consulting, market research, and/or enterprise software client