Business Analyst

 Visit us: https://www.etechtechnologysolutions.com/

What we offer

  • Transportation allowance
  • Canteen Subsidy
  • Night Shift allowance as per process
  • Campaign Allowance
  • Health Insurance
  • Tuition Reimbursement
  • Work Life Balance Initiatives
  • Rewards & Recognition

What You’ll Be Doing

  • Work with senior team members to carry out customer implementations and program enhancements
  • Participate in the implementation design, setup, and review processes
  • Identify improvements to our feedback products and processes
  • Utilize Client software knowledge for testing customized software solutions
  • Build long-standing customer relationships by improving customer feedback programs
  • Provide support to client meetings by leveraging in-depth Client system capabilities
  • Work with client teams in resolving technical/system related inquiries
  • Provide quality assurance support when providing features to clients
  • Provide client support when analyzing large sets of data

What We Expect You To Have

  • Excellent analytical skills (including Microsoft Excel) and attention to detail
  • Strong written, oral communication and presentation skills
  • Bachelor’s / Master’s degree in Computer Application (BSc IT, MSc IT, BCA, MCA, B.Tech Computer Engineering, B.Tech Computer Science etc.)
  • Knowledge of JavaScript, HTML, CSS, and XML. GUI would be an added advantage
  • Experience in management consulting, IT consulting, market research, and/or enterprise software client
Job Title : Business Analyst
Department : Medallia
Location : Gandhinagar

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