VISIT US: WWW.ETECHGS.COM

What We Offer:

• Personalized Coaching and Specialized Training and Development Sessions
• Competitive Salary and Compensation Incentives
• Excellent Health, Vision and Dental Benefits
• Tuition & Day Care Reimbursement
• Company Match for 401K Contribution
• Casual Dress Code
• Community Involvement Opportunities
• Amazing Paid Time Off Incentives
• Rewards & Recognition for Stellar Performance
• Opportunities for Advancement (Over 90% of our promotions are internal)

What You’ll Be Doing:

• Take inbound or make outbound calls to customers to discuss insurance loss draft claims
• Update customer information based on call interaction
• Provide quality service to clients through knowledge of products and services
• Handle all escalations with diplomacy, tact and respect.
• Track and monitor status of claims to assist in performing time-sensitive account maintenance before and after account processing cycles
• Follow up with customers to ensure satisfaction, respond to queries and solve or refer problems
• Perform loan checks and review loan history