Customer Service Representative

VISIT US: WWW.ETECHGS.COM

What We Offer:

  • Personalized Coaching and Specialized Training and Development Sessions
  • Competitive Salary and Compensation Incentives
  • Excellent Health, Vision and Dental Benefits
  • Tuition & Day Care Reimbursement
  • Company Match for 401K Contribution
  • Casual Dress Code
  • Community Involvement Opportunities
  • Amazing Paid Time Off Incentives
  • Rewards & Recognition for Stellar Performance
  • Bilingual Pay (If Hired for Bilingual Role)
  • Opportunities for Advancement (Over 90% of our promotions are internal)
  • Work from Home Opportunities

What You’ll Be Doing:

  • Take inbound or make outbound calls to customers to discuss insurance loss draft claims
  • Update customer information based on call interaction
  • Provide quality service to clients through knowledge of products and services
  • Handle all escalations with diplomacy, tact and respect.
  • Track and monitor status of claims to assist in performing time-sensitive account maintenance before and after account processing cycles
  • Follow up with customers to ensure satisfaction, respond to queries and solve or refer problems
  • Perform loan checks and review loan history
By |2021-07-27T05:45:15-06:00October 5, 2020|

Recent Careers

What are the Best Customer Experience Trends Your Brand Needs to Watch for in 2021?

July 8, 2021

We have already passed the first quarter of 2021 and if your brand has not yet started preparing for your customers’ changing expectations in the New Year, you are missing the boat!

Read More

The Continuing Impact of Human Resources during this Global Pandemic

June 30, 2021

The Coronavirus Pandemic has altered the lives of many people and continues to create a tremendous amount of disruption for many businesses.

Read More

Why Company Culture Trumps Everything in 2021?

June 16, 2021

The COVID-19 pandemic has been tough. Businesses had to quickly opt for unconventional ways of operation and transform into new models almost overnight.

Read More
Go to Top