Front Desk Executive / Receptionist

Visit us: www.etechgs.com

What We Offer

  • Transportation allowance
  • Canteen Subsidy
  • Night Shift allowance as per process
  • Schedule Attendance Bonus
  • Health Insurance
  • Tuition Reimbursement
  • Incentive components campaign wise
  • Work-Life Balance Initiatives
  • Rewards & Recognition

What You’ll Be Doing

  • Retrieves messages from voice mail and forwards to appropriate personnel.
  • Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department.
  • Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable.
  • Also, updates on the hierarchy would play an essential part in your role as a front desk executive with Etech. You should know which leader is responsible for which process/processes.
  • Keep the list of Extension Numbers, List of contact numbers of Etech Employees that is required while emergency. Also, keep the Emergency numbers required.
  • Noise control at Front Desk. Takes control of reception area and ensures that unnecessarily team member should not gather.
  • Take charge of Security Guards and direct them to do their jobs with 100% sincerity and commitment.
  • Maintain conference room e-calendar for effective use and allocation.
  • Inspect the keys kept at front desk. Handle different situations and be aware of escalations.
  • Ensure every transition done from the main entrance through the access control and its authorized use.
  • Appropriate & effective use of available resources.
  • Be aware of all the tasks those are handled at front desk, such as Inward – Outward, Visitor ID, Trainee ID, Temporary ID, First Aid Kit, Notice Board etc. Ensure entering them online and generate report at the end of the month.
  • Answers questions about organization and provides callers with address, directions, and other information.
  • Welcomes on-site visitors, employees, vendors and applicants, determines nature of business, and announces visitors to appropriate personnel.
  • Maintains class sign in list for new hires on the first day of their training class.
  • Monitors visitor access and issues passes when required, and maintains visitor log.
  • Receives, sorts, and routes mail, and maintains and routes publications.
  • Performs other clerical duties as needed, such as filing, photocopying, and collating.

What We Expect You To Have

  • High School Diploma or GED Required/College
  • Excellent interpersonal, verbal and written skills
  • Ability to learn quickly
  • Basic level knowledge of Word, Outlook and Excel
Job Title : Front Desk Executive / Receptionist
Department : HR & Admin
Location : Gandhinagar

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