Human Resources Manager

Job Title : Human Resources Manager
Department : Human Resources
Reports to : Sr. Director of Human Resources
FLSA Status : Salaried, Exempt
Location : Nacogdoches


Plans and administers policies relating to all phases of human resources activity including onboarding new employees and records management; Successfully investigates and resolves employee relations issues; Coordinates center-wide and community activities. All of this is done by performing the following duties personally or through subordinates.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Duties And Responsibilities

  • Consults with management to prepare employee policies, procedures, and practices.
  • Identifies legal requirements and government reporting regulations affecting human resources functions and ensures policies, procedures, and reporting are in compliance.
  • Maintains a safe and secure working environment for all employees by working with the crisis management team and the company and center leaders.
  • Responsible for making sure the crisis management team in the center meets on a regular basis, undergoes annual training, and is aware of all changes to safety processes and procedures.
  • May assist with the enforcement of safety procedures and promoting general workplace safety.
  • Plans and conducts new employee orientation to foster knowledge, compliance, and positive attitude toward company goals; Prepares and uses required electronic and printed materials.
  • Monitors and maintains employee records, including personnel files in soft and hard copy, new hire paperwork and processes, and records correction using consistent and uniform processes; Directs archival and retrieval of archived records including document descriptions and reference aids; Directs disposition of worthless/outdated materials in compliance with applicable laws.
  • Keeps records of promotions, performance reviews, and terminations, and employee statistics for government reporting.
  • Handles employee relations concerns; Conducts investigations and mediation/arbitration; Advises management on appropriate resolution; Conducts focus groups, and oversees employee engagement task force.
  • Administers criminal background policies and procedure, as well as drug screenings consistently and according to established procedures.
  • Coordinates management training in interviewing, hiring, terminations, promotions, performance review, safety, and harassment prevention; Collaborates with the LD&E team on programs such as Aspiring Leader and New Leader Assimilation
  • Reviews, advises, and follow up with management on performance management issues and disciplinary documentation, ensuring accuracy and compliance with company policy.
  • Responds to inquiries regarding policies, procedures, and programs
  • Administers performance review program to ensure effectiveness, compliance, and equity within the organization.
  • Prepares employee separation notices and related documentation, and conducts exit interviews to determine reasons behind separations.
  • Coordinates local Corporate Social Responsibility plans including conducting center and community service activities (publicity, logistical details, pictures, and newsletter articles)
  • Represents the organization at personnel-related hearings and investigations
  • Builds strong relationships with HR Director, HR team, team leaders, and senior management.
  • Is open and responsive to consistent coaching, take an active role in performance planning and goal setting.
  • Acts as a role model at all times adhere to high ethical standards.
  • Takes responsibility and initiative to develop core skills and competencies by being involved in every facet of personal development.
  • Is flexible in an environment by championing and embracing change.
  • Responsible for periodic training such as harassment prevention programs, professionalism, winning culture meetings, and related programs.

Supervisory Responsibilities

Directly supervises employees in the Human Resources Department based on center location. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Knowledge of

Applicable federal and state employment laws; Computer programs including Word, Excel, Power Point, and Outlook; payroll/employee systems; telephone system and its’ functions; copier/scanner/printer. Company policies and procedures as outlined in Employee Handbook and Leadership Manual; General knowledge of Human Resources; Working knowledge of employment-related laws and practices; All company benefits; Trends in employee relations and benefit administration and human relations in order to communicate with all levels of employees.

Ability to

Represent the company to all government agencies; Communicate about company benefits; Defuse volatile situations; Resolve conflict; Motivate employee; Take initiative; Demonstrate organizational skills, prioritize duties and re-prioritize as necessary in a changing environment; Develop and maintain effective working relationships with peers and across departments; Communicate effectively in both oral and written form; Clearly explain processes and policies; Perform detailed tasks with accuracy; Use discretion; Learn additional technology applications such as in-house payroll/employee system; Successfully interface with clients (internal/external); Understand and exhibit a customer service orientation;

Education And/Or Experience

Bachelor’s degree preferred; or four to ten years related experience and/or training, or equivalent combination of education and experience. Previous HR experience required. Current applicable HR certification strongly preferred or current enrollment in a study program for HR certification preferred.

Language Skills

Ability to read, analyze, and interpret common industry and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to speak effectively and use proper grammar with groups to effectively present information to top management, public groups, and/or boards of directors.

Mathematical Skills

Ability to apply advanced mathematical concepts. Ability to apply mathematical operations to such tasks as frequency distribution, determination of test reliability and validity, analysis of variance, correlation techniques, sampling theory, and factor analysis.

Reasoning Ability

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Certificates, Licenses, Registrations

Valid driver’s license.
Certified in Employee Law, Professional Human Resources or Senior Professional Human Resources, or SHRM-CP preferred.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is required to regularly communicate either by speaking or listening. The employee is required to sit for long periods of time and use their hands to handle or control. Occasionally, it may also include physical tasks that require substantial movements like reaching out for things. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee regularly works in inside environmental conditions. The noise level in the work environment is usually moderate.

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