Implementation Manager

  • Remote
  • Anywhere

Visit us: 

What We Offer:

  • Transport Allowance 
  • Canteen subsidy 
  • Night shift allowance as per process 
  • Schedule Attendance Bonus 
  • Health Insurance 
  • Tuition Reimbursement 
  • Incentive components campaign wise 
  • Work Life Balance Initiatives 
  • Rewards and Recognition 

What You’ll Be Doing:

  • Manage Onboarding/Free Trial implementations – Ensuring all steps are completed, and customers are seeing value as quickly as possible.
  • Work with customers to help create content, adapt their training plans, help deploy the SymTrain solution, and ensure that we deliver proven results.
  • Hold training for clients using Symtrain, customized for their needs and implementation types.
  • Track, report on, and solve issues with onboarding and trial customers, owning their success.
  • Follow SymTrain processes and tracking internally to report on progress and share learnings
  • Manage internal calendars for implementation, scheduling with clients and keeping internal teams tracking towards completion.

What We Expect You To Have:

  • Native or Bilingual Business level English
  • 1+ years Project Management experience
  • 1+ years customer facing experience – Sales, Sales Engineering, Account Management or CSM Preferred
  • 1+ years training experience – facilitating, creating and organizing.
  • Successfully managed multiple clients facing projects at once
  • Technically Savvy, can explain concepts like SSO, Generative AI, and APIs
  • Has training experience with software.
  • Strong and concise communicator – written and verbal.
  • Thrives on customer interaction and providing customized recommendations.
  • Instructional design background a plus – Being able suggest changes and best practices to training and coaching content and processes.
  • Call center exposure and experience a plus

To apply for this job email your details to

Job Title : Implementation Manager
Location : Gandhinagar
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