|Job Title||:||Language and Soft Skills Trainer|
|Department||:||Training & Development|
|Reports to||:||Assistant Leader – T & D|
Assists with the development and administers English Language and grammar training programs to the organization’s sales trainees and sales personnel by performing the following duties.
Monday – Saturday, Full Time (Flexible with Shift times)
Train, supervise and evaluate class performance; evaluate trainee understanding and re-teach as necessary; Multi-task; Provide constructive feedback for the development of trainees and personnel; Establish and maintain effective relationship with peers across departments.
Grammar, Grammar Rules, Difference between British and American English, American Culture; Computer programs including Excel, Word, PowerPoint, Outlook; Training and soft skills techniques, Company policies and procedures as outlined in the employee handbook; applicable campaign computer programs and procedures.
Computer programs including Microsoft Word, Excel, Access, PowerPoint and Outlook; Basic computer skills including keyboarding and ten-key; Policies and procedures as outlined in the Employee handbook; Business Development processes, policies, and procedures.
This is not necessarily an exhaustive list of all responsibilities, duties, performance standards or requirements, efforts, skills or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, rush jobs, change in the workload or technological developments).
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is required to regularly communicate either by speaking or listening. The employee is required to sit for long periods of time and use their hands to handle or control. Occasionally, it may also include physical tasks that require substantial movements like reaching out for things. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.