Learning and Development Specialist

Job Title : Learning and Development Specialist
Department : ETS- Medallia
Location : Gandhinagar

Our team is growing – but we are not adding members just to fulfill requests. We are searching for individuals who are ready to be a part of the next big thing and are excited about growing with our company! Leadership is anxiously waiting to cultivate and develop your skills and prepare you for the career journey of a lifetime.

Our focus is to create lasting impressions with each customer interaction. Reflect on the times you have been the customer and you left your experience feeling satisfied, appreciated and valued. Simply put – these are the experiences you will use to deliver world class results to our customer base.

If you consider yourself to be a team player, goal oriented, and  possess a passion for helping others; apply to become a part of the Etech Global Services Team.

About Us

Globally, we are over 3000 strong, and we are always searching for new team members which will offer fresh and innovative ideas and diverse approaches to everyday problem solving. Etech is governed by 12-character commitments: Integrity, Valuing People, Teamwork, Accountability, Communication, Vision, Adaptability, Humility, Creativity, Teachability, Positive Influence, and Courage. Together, these 12 commitments guide our workplace culture and set the tone for how we treat each other.

Visit us: https://www.etechtechnologysolutions.com/career/

Overview

The Learning & Development Specialist’s time will be focused on learning administration duties. He /she will support and deploy virtual classroom training and resources that help our channel partners and internal team members learn about our products, processes, and technology. He/she will also act as a learning administrator for our live training by helping to set up sandboxes, coordinate schedules, and identify operational improvements. The ideal candidate is self-starter and not afraid to implement innovative approaches to training support methods.

 What We Offer

  • Transportation allowance
  • Canteen Subsidy
  • Night Shift allowance as per process
  • Campaign Allowance
  • Health Insurance
  • Tuition Reimbursement
  • Incentive components campaign wise
  • Work Life Balance Initiatives
  • Rewards & Recognition
  • Internal movement through IJP

What You’ll Be Doing

  • Function as a Teaching Assistant for our live training classes by conducting Office Hours
  • Grade student exams and provide feedback and coaching to students
  • Deploy and prepare sandboxes in anticipation of live training classes
  • Maintain a log of training request
  • Update & maintain the training events calendar globally
  • Perform quality assurance on virtual instructor-led training materials, as needed 
  • Design and deploy post-training surveys & instruments to measure learning effectiveness and make adjustments to current program content as needed
  • Compiles and communicates performance metrics for online and classroom training courses to measure training effectiveness.

What We Expect You To Have

  • 2+ years’ experience with teaching assistant duties for adult learners
  • Experience with training coordination
  • Experience defining learning needs for internal & external audiences in delivery environment
  • Experience on a technical platform
  • Great attention to detail including grammar and punctuation a must
  • Be ready to work on different time zones

 

Go To Job Openings | Need assistance, send Email wanttowork@etechgs.com