|Job Title||:||Quality Assurance Engineer|
We are hiring for One of our CEM Clients, one of the most reputed clients based in the US and in association with Etech since 2012.
The client product is a SaaS (Software as a Service) platform to help companies learn about their customers’ feedback about their products and services. This domain is called CEM (Customer Experience Management).
As an analyst, you will first learn a lot about The client platform and how to configure/create a solution for its customers through extensive product training. After that, you will work with The client project managers and other The client team members to build and support our product implementations for large companies. You will utilize your knowledge of technology to think of creative solutions on the client platform.
As an Analyst, you will be assigned to multiple projects depending on our need, your interests, and expertise. The projects can vary from assisting your team in implementing, maintaining and testing our software for new customers to managing customer accounts post-launch.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is required to regularly communicate either by speaking or listening. The employee is required to sit for long periods of time and use their hands to handle or control. Occasionally, it may also include physical tasks that require substantial movements like reaching out for things. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.