Record Retrieval Specialist

  • Anywhere


What We Offer:

  • Servant Leadership culture – we are here to support your success
  • Career Development and personal growth opportunities
  • Fun atmosphere with unique contests and incentives
  • Tuition Reimbursement
  • Employee Referral Program
  • Health and Life Insurance Benefit
  • Free Shuttle Service from office to the center of Montego Bay
  • Leadership Program
  • Paid Training
  • Career Advancement Program
  • Bonuses and incentives based on campaign
  • Monthly Rewards and Recognition
  • Opportunity to participate in Monthly Give Back Initiatives for the Community
  • Monthly employee engagement activities

What You’ll Be Doing:

  • You will be providing exceptional support for our clients
  • A typical day consists of making and answering inbound and outbound calls, maintaining account documentation, and building a positive rapport with our client base.

What We Expect You To Have:

  •  Problem-solving skills
  • Minimum 3 CXC subjects including Mathematic and English Language
  • Strong Problem Solving skills
  • Critical thinking skills
  • Show/Demonstrate Empathy
  • Professionalism
  • Ability to Multi-Task and work under pressure
  • Working knowledge of Operating Systems like Microsoft windows 10 and basic understanding of internet fundamentals
  • Proficient in Customer Service and collections knowledge of record management procedures and processes (is a plus)
  • Experience of at least 2 years in an Operations Center, or in outsource management in the service industry
  • Be a Team player

To apply for this job email your details to

Job Title : Record Retrieval Specialist
Location : Montego Bay
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