Sales Leader

Visit us: www.etechgs.com

What We Offer

  • Personalized Coaching and Specialized Training and Development Sessions
  • Competitive Pay
  • Tuition & Day Care Reimbursement
  • Community Involvement Opportunities
  • Paid Time Off
  • Rewards & Recognition for Stellar Performance
  • Opportunities for Advancement (Over 90% of our promotions are internal)
  • Medical, Dental, Vision & Life insurance
  • Company match for 401K plan
  • Flexible spending account

What You’ll Be Doing

  • Supervising approximately 15 full time employees on a sales campaign.
  • Coaches and develops team of sales agents to achieve performance objectives.
  • Ensures call quality, sales and service techniques, and compliancy guidelines are being met.
  • Handles escalated call disputes between customers and agents.
  • Issues written and oral warnings or reprimands for schedule adherence, call quality, or misconduct as outlined in handbook and campaign guidelines.
  • Periodically evaluates team members.
  • Displays flexibility by championing and embracing change.

What We Expect You To Have

  • At least 1 year of Call Center management experience (preferred, but not required).
  • At least 1 year of sales experience.
  • At least 1 year of leadership or management experience.
  • High school diploma or equivalent.
  • Bachelor’s degree from four-year college or university; or related experience and/or training; or equivalent combination of education and experience.
  • Must have weekend availability, and open availability between 7 AM and 9 PM.
Job Title : Sales Leader
Department : Operations
Location : Dallas

Learn best methods to engage customers,
Subscribe to our Email List

    Go to Top