Sales Representative-Reservations

VISIT US: WWW.ETECHGS.COM

What We Offer:

  • Personalized Coaching and Specialized Training and Development Sessions
  • Competitive Salary and Compensation Incentives
  • Excellent Health, Vision and Dental Benefits
  • Tuition & Day Care Reimbursement
  • Company Match for 401K Contribution
  • Casual Dress Code
  • Community Involvement Opportunities
  • Amazing Paid Time Off Incentives
  • Rewards & Recognition for Stellar Performance
  • Bilingual Pay (If Hired for Bilingual Role)
  • Opportunities for Advancement (Over 90% of our promotions are internal)
  • Virtual Interviewing & Onboarding
  • Work from Home Opportunities

What You’ll Be Doing:

  • Handle escalated issues and deescalate customers.
  • Resolve guest issues and provide solutions in the shortest possible time frame.
  • Cross sell hotel accommodation if the desired property is sold out
  • Answer the telephone with a polite and courteous manner
  • Provide general information over the phone, relating to cancellations, relocations, billing and other types of inquires
  • Respond to all customer inquires using multiple channels (telephone, email and any additional channels as developed)
  • Display a calm demeanor when handling guest issues or complaints
By |2021-07-21T23:45:54-06:00July 13, 2018|

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