Sales Representative-Reservations


What We Offer:

  • Personalized Coaching and Specialized Training and Development Sessions
  • Competitive Salary and Compensation Incentives
  • Excellent Health, Vision and Dental Benefits
  • Tuition & Day Care Reimbursement
  • Company Match for 401K Contribution
  • Community Involvement Opportunities
  • Amazing Paid Time Off Incentives
  • Rewards & Recognition for Stellar Performance

What You’ll Be Doing

  • Handle escalated issues and de-escalate customers.
  • Resolve guest issues and provide solutions in the shortest possible time frame.
  • Cross sell hotel accommodation if the desired property is sold out
  • Answer the telephone with a polite and courteous manner
  • Provide general information over the phone, relating to cancellations, relocations, billing and other types of inquires
  • Respond to all customer inquires using multiple channels (telephone, email and any additional channels as developed)
  • Display a calm demeanor when handling guest issues or complaints
Job Title : Sales Representative-Reservations
Department : Operations
Location : Montego Bay

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