Personalized Coaching and Specialized Training and Development Sessions
Competitive Salary and Compensation Incentives
Excellent Health, Vision and Dental Benefits
Tuition & Day Care Reimbursement
Company Match for 401K Contribution
Casual Dress Code
Community Involvement Opportunities
Paid Time Off Incentives
Rewards & Recognition for Stellar Performance
Bilingual Pay (If Hired for Bilingual Role)
Opportunities for Advancement (Over 90% of our promotions are internal)
Virtual Interviewing & Onboarding
Work from Home Opportunities
Competitive sales position with top performers averaging $12 to $15
Competitive salary and lucrative compensation plan based off sales performance
What You’ll Be Doing
Bilingual Retention Sales Representative main focus is to quickly devise solutions they are presented with and offer additional services to enhance customers experience and devise solutions to problems the customer may be facing.
Professionally manage difficult or emotional customer situations, respond promptly to customer needs and to requests for service and assistance.
Exhibit objectivity and openness to others’ views; gives and welcomes feedback; contributes to building a positive, high performing atmosphere; self-motivated with a passion for people
What We Expect You To Have
Ability to access the customer’s needs by probing and uncovering their pain, building rapport, and negotiating to achieve a mutually beneficial one-call resolution.
Ability to probe, listen, speak clearly and persuasively in a positive or negative situation
Demonstrate the ability to think and respond quickly on their feet
Bilingual in English/Spanish preferred
Our call center is open Monday – Sunday; ability to work flexible hours, including evenings, weekends, holidays and overtime as required.
High school diploma or general education degree (GED)
One to three months related experience and/or training – preferred
By ets_admin|2021-07-21T23:46:13-06:00April 6, 2018|