System Administrator I

Job Title : System Administrator I
Department : IT
Reports To : IT Manager
FLSA Status : Exempt
Salary Grade : SN2
Location : West Palm Beach

Summary:

The System Administrator’s role is to manage and tune in-house computer software systems and network connections to ensure high levels of availability and security of the supported business applications. This individual also participates in the planning and implementation of policies and procedures to ensure system provisioning and maintenance that is consistent with company goals, industry best practices, and regulatory requirements. Frequent travel between several locations in Palm Beach is essential.

Essential Duties And Responsibilities:

Strategy & Planning:

  • Participate in and support capacity planning and the development of long-term strategic goals for systems and software in conjunction with end-users and department managers.

Acquisition & Deployment:

  • Coordinate with network engineering, business application, and database administration functions to implement desktop and server systems that utilize industry best practices to meet corporate objectives.
  • Deploy workstations, servers, printers, scanners, firewalls, encryption systems, and all host security systems.

Operational Management:

  • Manage all operating systems and end-user software.
  • Manage communications and connection solutions, including workstation connectivity,
  • local area networks, local email connectivity, intranet, and Internet applications.
  • Ensure the integrity and security of enterprise data on host computers, multiple databases, and during data transfer in accordance to business needs and industry best practices regarding privacy, security, and regulatory compliance.
  • Manage input/output fleet, including printers and scanners.
  • Work with other technical teams to manage end user accounts, permissions, access rights, and storage allocations in accordance with best-practices regarding privacy, security, and regulatory compliance.
  • Perform network and security audits.
  • Perform and test routine system backups and restores.
  • Anticipate, mitigate, identify, troubleshoot, and resolve hardware and software problems on servers, input/output fleet, and workstations. Escalate incidents as necessary.
  • Practice network asset management, including maintenance of network component inventory and related documentation and technical specifications information.
  • Support application development teams throughout project lifecycles.
  • Analyze system, server, application, network, and input/output device performance.
  • Recommend, schedule, and perform software and hardware improvements, upgrades, patches, reconfigurations, and/or purchases.
  • Conduct research on emerging products, services, protocols, and standards in support of systems software procurement and development efforts.
  • Participate in negotiations with vendors, outsourcers, and contractors to secure software products and services.
  • Manage and/or provide guidance to junior members of the team.

Work Conditions:

  • 40-hour on-site work week with on-call availability.
  • Frequent travel within the city is required.
  • Sitting for extended periods of time.
  • Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and to handle other computer components.
  • Occasional inspection of cables in floors and ceilings.
  • Lifting and transporting of moderately heavy objects, such as computers and peripherals.

Supervisory Responsibilities:

This job has no supervisory responsibilities.

Knowledge of:

  • Operating systems such as Windows 7; 2000, NT, XP; Software programs such as VNS, NT, Outlook, Excel, Word, Power Point; Networking; and Basic computer hardware.
  • Company policies and procedures as outlined in the Employee handbook.

Ability to:

Perform the job duties of desktop support technician in addition to developing Network and Database administration skills; multi-task and reprioritize job duties as needed; Re-image workstations as needed for program changes and system updates; Provide technical assistance and training to system users; Install, modify, and make minor repairs to personal computer hardware and software systems; Communicate and work well with peers across departments; and Prioritize work.

Education And/Or Experience:

Bachelor’s degree from four-year College or University; or one to two years related experience and/or training; or equivalent combination of education and experience.

Language Skills:

Ability to read, analyze, and interprets common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to effectively present information to top management, public groups, and/or boards of directors.

Mathematical Skills:

Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Reasoning Ability:

Ability to define problems, collects data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Certificates, Licenses, Registrations:

Valid driver’s license or other Government issued ID.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit. The employee frequently is required to use hands to handle, or feel; reach with hands and arms; stoop, kneel, or crouch; and talk and hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee regularly works in inside environmental conditions. The employee is occasionally exposed to moving mechanical parts; high, precarious places; and risk of electrical shock. The noise level in the work environment is usually moderate.

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