Talent Acquisition Representative

Job Title : Talent Acquisition Representative
Department : Recruiting
Reports To : Leader of Employment Coordinators
Location : Dallas

Summary:

Conducts first level pre-screen telephone interview to screen qualified applicants to continue to second level Operations interview; answers incoming phone calls for department and responds to recruiting department emails; supports all internal hiring and recruiting activities such as prescreening, reporting, and documentation.

Essential Duties And Responsibilities:

  • Confers with Recruiting Leader/Recruiters/ECs to identify personnel needs, job specifications, job duties, qualifications, and skills.
  • Strong verbal and written communications
  • Ensure that all emails/voicemails and phone calls are answered in a timely manner (1 business day or less) or are escalated to another member of the department as necessary
  • Reviews applications from all sources. Responsible for checking rehire status prior to calling
  • Ensure all applications are properly documented and interview schedules are properly updated with necessary information on a real-time basis
  • To work closely with the Employment Coordinator to ensure that the process of hiring is completed for every candidate
  • Conducts initial employment interviews via phone with job candidates and schedules in-person interviews with operations leaders as appropriate;
  • Provides information on company facilities and job opportunities to potential applicants for all centers
  • Works with Employment Coordinator to initiate contact with candidates for specific job openings
  • Coordinates participation, sets up display, and works at job fairs
  • Assist with testing of applicants during the interview process
  • Ability to help market/brand in the community
  • Flexibility with scheduling to meet business needs
  • Coordinates communication between applicants and center ECs for all US centers
  • Build strong relationships with Recruiting team, Team Leaders, and peers
    Will ensure that Etech complies with the law in regards to interview policy and procedure
  • Act as a role model at all times, adhere to high ethical standards
  • Take responsibility and initiative to develop core skills and competencies by being involved in every facet of personal development
  • Be flexible in an environment by championing and embracing change

Supervisory Responsibilities:

None at this time

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions..

Knowledge of:

Programs including Word, Excel; recruiting strategies and current trends for Call Center Industry; Company policies and procedures as outlined in Employee handbook. Basic interviewing skills /employment law knowledge preferred.

Education And/Or Experience:

Associate’s degree (A. A.) from two-year college or minimum two years related experience and/or HR training. Previous HR management experience and/or current enrollment in study program for HR certification preferred.

Ability to:

Type 25 wpm; Research internet, publications and libraries for current Call Center recruiting information; Develop and maintain relationship with peers across departments; Multi-task, organize and prioritize changing work schedule to meet needs of department; Meet schedules and time lines regarding hiring practices; Effectively communicate both orally and in written form to positively promote Etech; Public speaking; travel for personal development or recruiting functions.

Education And/Or Experience:

HS diploma or GED preferred

Language Skills:

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, press releases and newspaper ads, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Mathematical Skills:

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions and percentages.

Reasoning Ability:

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Certificates, Licenses, Registrations:

Valid drivers’ license or other Government issued photo ID.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, and crouch. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, and distance vision.

Work Environment::

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee regularly works in inside environmental conditions. The employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate.

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