VISIT US: WWW.ETECHGS.COM

What We Offer

• Personalized Coaching and Specialized Training and Development Sessions
• Competitive Pay
• Tuition & Day Care Reimbursement
• Community Involvement Opportunities
• Paid Time Off
• Rewards & Recognition for Stellar Performance
• Opportunities for Advancement (Over 90% of our promotions are internal)

What You’ll Be Doing

• Change plans at a moment’s notice and still excel at assignments while keeping a “will-do” attitude. You should showcase this attitude so well, that others want to emulate it and strive to achieve the same flexibility.
• Training is more than just knowledge transfer; it’s about equipping trainees to be self-sufficient agents who will guide customers to solutions. A Trainer should have this skill mastered so well that Training Apprentices and Assistant Trainers can observe and learn from you.
• You desire a fun atmosphere that promotes interactive learning.
• Creating a fun, engaging environment in which learning can flourish.
• Your classes should be so productive and enjoyable that your trainees are excited to embark on their new careers.
• You should consistently be on the lookout for ways to help not only other trainers, but other leaders as well. This ensures Etech is successful as a whole while embodying our goal for servant leadership.
• We believe that employees don’t leave their jobs; they leave their managers. As a Trainer, you should be on the lookout for potential attrition reasons and be able to come up with ways to combat these issues.
• Recap with style.
• Send detailed recaps and reports that showcase the monumental wins occurring daily in the classroom.
• You must be able to take charge and effectively pilot a class, but should be able to admit mistakes and work well with different people and personalities.
• Developing agents should be a passion that is shown everyday through the use of the Coaching Tactics.
• You as a trainer should ensure the class is grasping the material and close any knowledge gaps as discovered. This is done through questioning techniques, hands-on activities, and classroom discussions.
• On certain occasions you will be required to write curriculum for Etech or its clients.
• Directly supervises 1 to 40 team members in the Training class. Carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
• Other responsibilities include training team members; planning, assigning, and directing work; appraising performance; rewarding and disciplining team members; addressing complaints and resolving problems.

What We Expect You To Have

• Bachelor’s degree from two-year College or University; or related experience and/or training; or equivalent combination of education and experience.
• Knowledge of Sales campaign products, features and benefits;
• Knowledge of Computer programs including Excel, Word, Power Point, Outlook; Training and sales techniques, Company policies and procedures as outlined in the employee handbook; applicable campaign computer programs and procedures.
• Ability to train, supervise and evaluate class performance; evaluate trainee understanding and re-teach as necessary.
• Ability to provide constructive feedback for the development of trainees and personnel.
• Ability to establish and maintain effective relationship with peers across departments.
• Valid drivers’ license or government issued photo ID.