Trainer

VISIT US: WWW.ETECHGS.COM

What We Offer

  • Personalized Coaching and Specialized Training and Development Sessions
  • Competitive Pay
  • Tuition & Day Care Reimbursement
  • Community Involvement Opportunities
  • Paid Time Off
  • Rewards & Recognition for Stellar Performance
  • Opportunities for Advancement (Over 90% of our promotions are internal)

What You’ll Be Doing

  • Change plans at a moment’s notice and still excel at assignments while keeping a “will-do” attitude. You should showcase this attitude so well, that others want to emulate it and strive to achieve the same flexibility.
  • Training is more than just knowledge transfer; it’s about equipping trainees to be self-sufficient agents who will guide customers to solutions. A Trainer should have this skill mastered so well that Training Apprentices and Assistant Trainers can observe and learn from you.
  • You desire a fun atmosphere that promotes interactive learning.
  • Creating a fun, engaging environment in which learning can flourish.
  • Your classes should be so productive and enjoyable that your trainees are excited to embark on their new careers.
  • You should consistently be on the lookout for ways to help not only other trainers, but other leaders as well. This ensures Etech is successful as a whole while embodying our goal for servant leadership.
  • We believe that employees don’t leave their jobs; they leave their managers. As a Trainer, you should be on the lookout for potential attrition reasons and be able to come up with ways to combat these issues.
  • Recap with style.
  • Send detailed recaps and reports that showcase the monumental wins occurring daily in the classroom.
  • You must be able to take charge and effectively pilot a class, but should be able to admit mistakes and work well with different people and personalities.
  • Developing agents should be a passion that is shown everyday through the use of the Coaching Tactics.
  • You as a trainer should ensure the class is grasping the material and close any knowledge gaps as discovered. This is done through questioning techniques, hands-on activities, and classroom discussions.
  • On certain occasions you will be required to write curriculum for Etech or its clients.
  • Directly supervises 1 to 40 team members in the Training class. Carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
  • Other responsibilities include training team members; planning, assigning, and directing work; appraising performance; rewarding and disciplining team members; addressing complaints and resolving problems.

What We Expect You To Have

  • Bachelor’s degree from two-year College or University; or related experience and/or training; or equivalent combination of education and experience.
  • Knowledge of Sales campaign products, features and benefits;
  • Knowledge of Computer programs including Excel, Word, Power Point, Outlook; Training and sales techniques, Company policies and procedures as outlined in the employee handbook; applicable campaign computer programs and procedures.
  • Ability to train, supervise and evaluate class performance; evaluate trainee understanding and re-teach as necessary.
  • Ability to provide constructive feedback for the development of trainees and personnel.
  • Ability to establish and maintain effective relationship with peers across departments.
  • Valid drivers’ license or government issued photo ID.
Job Title : Trainer
Department : Training and Development
Pay Grade : $37,000-$48,000 Wage varies based on experience
Location : San Antonio

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