Training Leader

Visit us: https://www.etechgs.com/

What We Offer

  • Personalized Coaching and Specialized Training and Development Sessions
  • Competitive Pay
  • Tuition & Day Care Reimbursement
  • Community Involvement Opportunities
  • Paid Time Off
  • Rewards & Recognition for Stellar Performance
  • Opportunities for Advancement (Over 90% of our promotions are internal)
  • Medical, Life, Vision, and Dental Insurance
  • Supplemental Insurances

What You’ll Be Doing

  • Training Leaders have to change plans at a moments notice and still excel at assignments while keeping a “will-do” attitude. They should showcase this attitude so well, that others want to emulate it and strive to achieve the same flexibility.
  • An Training Leader should have this skill mastered so well that they can teach their team of Trainers.
  • Training Leaders should consistently be on the lookout for ways to help not only their trainers, but other leaders as well. This ensures Etech is successful as a whole while embodying our goal for servant leadership.
  • As a Training Leader, you should be on the lookout for potential attrition reasons on your team and your campaigns, and be able to come up with ways to combat these issues.
  • Training Leaders are proficient at compiling information from their trainers and summarizing it for clients, executives, and other leaders both within and outside the company.
  •  Training Leader must be able to take charge and effectively pilot a class, but should be able to admit mistakes and work well with different people and personalities
  • It is up to the Trainer to ensure their class is grasping the material and close any knowledge gaps as discovered. This is done through questioning techniques, hands-on activities, and classroom discussions.
  • Training Leaders should have the keen ability to see when there are gaps in training, write curriculum to address, and implement ongoing training to help the agents.
  • A strong leader trusts that their team is capable of being the experts and equips them to master their campaigns.
  • Training Leader is consistently willing to offer and implement creative solutions. Instead of focusing on the problem, they work to fix it!
  • Training Leader sees the value in developing future leaders and realizes their leadership can leave a legacy. Because of this, Training Leaders work hard to teach their team the art of being a trainer and a leader.
  • Training Leaders have to lead initiatives and projects across various departments in the company. This takes a mix of humility and boldness that ignites others to act.

What We Expect You To Have

  • Bachelor’s degree from four-year College or University; or related experience and/or training; or equivalent combination of education and experience.
  • Training Leaders not only need excellent verbal skills, but they also must be able to write clearly, concisely, and professionally.
  • Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
  • Responsibilities include training team members; planning, assigning, and directing work; appraising performance; rewarding and disciplining team members; addressing complaints and resolving problems.
  • Knowledge of: Sales campaign products, features and benefits; Computer programs including Excel, Word, Power Point, Outlook; Training and sales techniques
  • Ability to: Train, supervise and evaluate class performance; evaluate trainee understanding and re-teach as necessary; Multi-task; Provide constructive feedback for the development of trainees and personnel; Establish and maintain effective relationship with peers across departments.

VISIT US: WWW.ETECHGS.COM

What We Offer

  • Personalized Coaching and Specialized Training and Development Sessions
  • Competitive Pay
  • Tuition & Day Care Reimbursement
  • Community Involvement Opportunities
  • Paid Time Off
  • Rewards & Recognition for Stellar Performance
  • Opportunities for Advancement (Over 90% of our promotions are internal)
  • Medical, Life, Vision, and Dental Insurance
  • Supplemental Insurances

What You’ll Be Doing

  • Training Leaders have to change plans at a moments notice and still excel at assignments while keeping a “will-do” attitude. They should showcase this attitude so well, that others want to emulate it and strive to achieve the same flexibility.
  • An Training Leader should have this skill mastered so well that they can teach their team of Trainers.
  • Training Leaders should consistently be on the lookout for ways to help not only their trainers, but other leaders as well. This ensures Etech is successful as a whole while embodying our goal for servant leadership.
  • As a Training Leader, you should be on the lookout for potential attrition reasons on your team and your campaigns, and be able to come up with ways to combat these issues.
  • Training Leaders are proficient at compiling information from their trainers and summarizing it for clients, executives, and other leaders both within and outside the company.
  •  Training Leader must be able to take charge and effectively pilot a class, but should be able to admit mistakes and work well with different people and personalities
  • It is up to the Trainer to ensure their class is grasping the material and close any knowledge gaps as discovered. This is done through questioning techniques, hands-on activities, and classroom discussions.
  • Training Leaders should have the keen ability to see when there are gaps in training, write curriculum to address, and implement ongoing training to help the agents.
  • A strong leader trusts that their team is capable of being the experts and equips them to master their campaigns.
  • Training Leader is consistently willing to offer and implement creative solutions. Instead of focusing on the problem, they work to fix it!
  • Training Leader sees the value in developing future leaders and realizes their leadership can leave a legacy. Because of this, Training Leaders work hard to teach their team the art of being a trainer and a leader.
  • Training Leaders have to lead initiatives and projects across various departments in the company. This takes a mix of humility and boldness that ignites others to act.

What We Expect You To Have

  • Bachelor’s degree from four-year College or University; or related experience and/or training; or equivalent combination of education and experience.
  • Training Leaders not only need excellent verbal skills, but they also must be able to write clearly, concisely, and professionally.
  • Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
  • Responsibilities include training team members; planning, assigning, and directing work; appraising performance; rewarding and disciplining team members; addressing complaints and resolving problems.
  • Knowledge of: Sales campaign products, features and benefits; Computer programs including Excel, Word, Power Point, Outlook; Training and sales techniques
  • Ability to: Train, supervise and evaluate class performance; evaluate trainee understanding and re-teach as necessary; Multi-task; Provide constructive feedback for the development of trainees and personnel; Establish and maintain effective relationship with peers across departments.

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