How Etech’s Effective Customer Engagement Strategy helped a Wellness Retreat deliver highly efficient customer support

By |February 27, 2023|

Being consistently available for customers throughout their customer journey and constantly engaging with them is key to deliver a superior customer experience. ...

How Etech Helped a 5-Star Rated Hotel and Spa Improve Their Conversions, Operations, Increase Revenue, and Reduce Labor Costs.

By |March 23, 2020|

The hotel and spa offer their customers with signature treatments and amenities for overall wellness. The client was struggling with two major ...

Etech Insights helps Global Telecommunication leader to improve sales conversion with market intelligence study and analysis.

By |February 14, 2020|

Companies invest strategically to implement live chat for providing sales and after-sales support to their online visitors and customers. It’s an ongoing challenge to improve and sustain conversion rates in order to meet aggressive revenue goals. Also, companies run promotional offers from time to time to drive attract more customers and drive sales and revenue. It is imperative for the sales team to know what customers are saying for the various promotional offers about the products and services offered to them and timely analysis can allow the companies to change their promotional offers to meet the customers’ demands while still being competitive.

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