How To Measure the Effectiveness, Impact and Efficiency of Your Human Resources Strategies
A company can invest money in technology, real estate, and other expenses, but the people within an organization are still the most ...
Screening your Employees
Hiring the right people for the right position takes huge resources, if not done properly; it could cost the company more. There ...
How to BRAND Your Company through the Hiring Process
At all times, your employees determine the rate at which you company grows because they make your customers either happy or unhappy. ...
Human Resource On-Boarding New Employees
How was your first day at work? Were you excited or nervous? Were you warmly welcomed or did you have to find ...
How Human Resource Function Positively Influences Performance?
What is Human Resource Management (HRM)? This is a department in an organization which focuses on selecting, overseeing and coordinating individuals who ...
7 Secrets to Employee Happiness and Satisfaction
Let employees Have More Control "Happiness is affected by employee’s sense of control over their lives," says Rubin. Call center owners have ...
Five Steps to Qualify for a Job Interview
There is no doubt that interviewing for a job is a stressful experience. It can feel like you are being judged, and, ...
The Importance of HR in a Contact Center
HR should play a huge role in your contact center in order for employees to achieve the best possible results. If you’re ...
Is Employee Loyalty Linked-up to Retention?
The high employee turnover in contact centers is a significant challenge to the management. Every human resource manager wants to hire and ...