CCW - Etech Global Services LLC
CCW Las Vegas 2026 · Complimentary Pass

We'd love to see you at CCW Las Vegas.

Thousands of customer experience leaders come together at CCW every year, and as a valued part of our network, we'd love for you to join us.

Register for a complimentary CCW Las Vegas pass and you'll also get access to our exclusive workshop on Tuesday, June 23, a practitioner session on what contact centers actually miss when QA only covers 2 to 5 percent of interactions.

Reserve my pass View workshop
Workshop · Tuesday, June 23 · 11:00 AM
Las Vegas strip at night
June 22 to 25, 2026
Conference workshop session
Find us at
Booth #1431
Caesars Forum, Las Vegas
When
June 22 to 25, 2026
Where
Caesars Forum, Las Vegas
Workshop
Tuesday, June 23 · 11:00 AM
The Workshop · Booth #1431

What happens in QA shouldn't stay in QA.

From insights to impact with QEval®, the performance management platform built by an operator who runs the floor.

Traditional QA programs monitor 2 to 5 percent of interactions. That means 95 to 97 percent of calls, where your churn signals, compliance risks, and coaching moments actually live, go completely unseen. This session is about what changes when you see everything.

23
Tuesday, June 23 · 11:00 AM
Practitioner session · seats are limited
What's included

Two things, one registration.

CCW Las Vegas 2026 attendee pass
June 22 to 25 at Caesars Forum. 150+ sessions on AI, quality, and workforce management. 3,000+ CX professionals.
Etech workshop access
What Happens in QA Shouldn't Stay in QA: From Insights to Impact with QEval®. Tuesday, June 23 at 11:00 AM.
What you walk away with

The shift from sampled QA to total visibility, in numbers.

100%
Interaction coverage
Not 2 to 5 percent sampling. Every call, every channel.
+35 pts
Quality score lift
20 to 35 point improvement in the first 90 days.
30 days
Time to go live
From signed contract to measured outcomes.
Who's on the floor

Practitioners. Not pitch decks.

Three operators who run programs, build platforms, and answer to scorecards. Bring your hardest QA question.

Jim Iyoob
Jim Iyoob
Chief Revenue Officer, Etech Global Services · President, ETS Labs
Manu Dwivedi
Manu Dwivedi
Vice President, Etech Global Services · Vice President, ETS Labs
John Clark
John Clark
Senior Director of Technical Customer Care, Cox Automotive Inc.
Reserve your spot

Count me in.

Let us know you're interested and we'll get you set up. Your registration also includes a seat at our exclusive Tuesday workshop. Spots are limited.

Pass. Complimentary CCW Las Vegas 2026 attendee badge
Workshop. Reserved seat, Tuesday June 23 at 11:00 AM
Booth. Stop by #1431 to meet the Etech team




    Please note

    Complimentary passes are subject to CCW eligibility requirements and are available for end-user professionals only, not vendors, consultants, or solution providers. This offer is valid for new registrations only and cannot be applied to existing registrations. No refunds or credits will be issued for prior registrations. Availability is limited and passes are confirmed on a first-come, first-served basis. All registrations are subject to review, and Etech Global Services reserves the right to determine final eligibility for this offer.