Complimentary Attendee pass

We'd love to see you at CCW Las Vegas.

Thousands of customer experience leaders come together at CCW every year – and as a valued part of our network, we’d love for you to join us.

Register for a complimentary CCW Las Vegas pass and you’ll also get access to our exclusive workshop on Tuesday, June 23 — a practitioner session on what contact centers actually miss when QA only covers 2–5% of interactions.

WHEN
June 22-25, 2026
WHERE
Caesars Forum, Las Vegas
WORKSHOP DAY/TIME
Tuesday,
June 23,
11:00 AM

Booth #1404

Etech’s Workshop: What Happens in QA Shouldn’t Stay in QA: From Insights to Impact with QEval®

Traditional QA programs monitor 2–5% of interactions. That means 95–97% of calls — where your churn signals, compliance risks, and coaching moments actually live — go completely unseen. This session is about what changes when you see everything.

100%
Interaction
coverage
20–35pt
Quality score
lift in 90 days
30 days
Time to
go live
SPEAKERS

Speakers

Jim Iyoob
Chief Revenue Officer, Etech Global Services | President, ETSLabs
Manu Dwivedi
Senior Director, Etech Global Services | AVP, ETSLabs
John Clark
Senior Director of Technical Customer Care, Cox Automotive Inc

Count me in!

Let us know you’re interested and we’ll get you set up. Your registration also includes a seat at our exclusive Tuesday workshop — spots are limited.

Please note: Complimentary passes are subject to CCW eligibility requirements and are available for end-user professionals only — not vendors, consultants, or solution providers. This offer is valid for new registrations only and cannot be applied to existing registrations. No refunds or credits will be issued for prior registrations. Availability is limited and passes are confirmed on a first-come, first-served basis. All registrations are subject to review, and Etech Global Services reserves the right to determine final eligibility for this offer. 
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