Etech’s Media Center

Media Center

Etech Global Services: Delivering Effortless, Exceptional, and Personal Customer Experiences

In recent times, there is a rising need for personalized and engaging customer experiences across business verticals. The platforms that facilitate

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Go Beyond Net Promoter Score To Measure the Customer

The Net Promoter Score specifically helps companies to categorize customers

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The Impact of Altruism on a Servant Leadership Culture

Servant leadership is the backbone of many leadership development programs

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Guaranteed Quality Performance and Positive UX

Exceptional customer service starts with effective and strategic process quality

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BusinessLink: Volunteer Spotlight

Etech’s Assistant Director for Recruitment, LaMarcus is the Assistant recognized

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Social Media Customer Care Plan

Regardless of your personal feelings on social media, it is

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Texas Association of school Boards February 2016

The Texas Association of School Boards (TASB) is pleased to

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CIO December 15

It’s hard to believe that 2014 is coming to an

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Inbound September 21

Contact Center Association’s Inbound Magazine published “Today’s Customers Expect Great

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