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Customer Contact Week at Home January 2021 Workshop Presentation

Customer Contact Week at Home 2020 Workshop Presentation

How Etech’s Effective Customer Engagement Strategy helped a Wellness Retreat deliver highly efficient customer support

Delivering Personalized and Engaging

Customer Experience

across Multiple Business Verticals

Nacogdoches, Texas

Nacogdoches is located in East Texas and has a population of approximately 33,000 people. Nacogdoches is the home of Stephen F. Austin State University. It is 140 miles from Houston and 90 miles from Dallas. Nacogdoches is not only the “Oldest Town in Texas” but it is also “The Garden Capital” of Texas. Etech is currently the third largest employer in Nacogdoches.

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Lufkin, Texas

Lufkin is a town of approximately 32,000 people and sits at the crossroads of East Texas at the intersections of Highway US 59 an Interstate 69 which leads to Houston and the Rio Grande Valley to the south, Nacadoches and Texarkana to the north. Lufkin is home to many Oil Field industries as well as the popular Lufkin Panthers.

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Rusk, Texas

Rusk is a small city in Texas with a population of approximately 5500 people. Rusk is about 150 miles north of Houston, 125 miles southeast of Dallas, 40 miles south of Tyler, 40 miles north of Lufkin and 30 miles east of Palestine. The employees at the Rusk center are thankful to have such a wonderful career opportunity that allows them to live in such a beautiful, rural location.

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Dallas, Texas

Dallas is the ninth-largest city in the United States and the third-largest city in the state of Texas. The city has a population of approximately 1.25 million. The city’s economy is primarily based on banking, commerce, telecommunications, computer technology, energy, healthcare & medical research, transportation & logistics.

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Palm Beach, Florida

Palm Beach is the easternmost town in Florida located on a 16-mile long barrier island with a population of a little over 10,000 year round and a seasonal population of 30,000. Palm Beach offers a very strong community oriented feel and was selected in June of 2003 as America’s “Best Place of Live” by Robb Report Magazine. Our Palm Beach Etech employees could not agree more!

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Montego Bay, Jamaica

Montego Bay is the capital of the parish of St. James and the second largest city in Jamaica. It is a tourist destination with duty free shopping, a cruise line terminal, several beaches and home to Etech’s Jamaica offices. The picturesque mountains and brilliant blue waters make these Etech offices an enviable place to work.

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Gandhinagar, Gujarat

Gandhinagar is the capital of the state of Gujarat in western India. This capital city lies on the west bank of the Sabarmati River about 464km away from Mumbai. Etech’s operations are located in the Software Technology Park of India at Infocity.

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Training Leader

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Training Leader

Our team is growing – but we are not adding members just to fulfill requests. We are searching for individuals who ...

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Our Centers

Having Footprints Across The Globe

Explore Lufkin Center Tour

headquart address

Nacogdoches, Texas

1903 Berry Drive,
Nacogdoches, TX 75964
INFO@ETECHGS.COM | 936-559-2200 | Fax : 936-559-2225

Lufkin, Texas

106 N. John Redditt Drive,
Lufkin, TX 75904
INFO@ETECHGS.COM | 936-633-9200

Rusk, Texas

146 E 5th St, Rusk, TX 75247
INFO@ETECHGS.COM | 903-683-9791

Dallas, Texas

8700 N Stemmons Freeway, Dallas, TX 75235
INFO@ETECHGS.COM | 214-366-0229

Palm Beach, Florida

155 East Blue Heron Blvd,
Riviera Beach, FL 33404
INFO@ETECHGS.COM | 561-841-0040 | Fax: 561-841-0059

Building 1, Montego Bay Freezone,
1 Mangrove Way, Montego Bay, Jamaica.
INFO@ETECHGS.COM | 876-952-9197

Gandhinagar

1st Floor, IT Tower 4, Infocity,
Nr. Indroda Circle, Gandhinagar-382009, Gujarat
INFO@ETECHGS.COM | 91-79-23213089, 91-79-23213240

Vadodara

Block-3, Keval Corporate Park, Opp. GEB Office,
Beside Prakruti Resort, Chhani Road, Vadodara – 391740, Gujarat
INFO@ETECHGS.COM | 91-265–2771942, 91-265-2771943

What are the 5 Major Cybersecurity Trends to Watch in 2021

With the buzzword digital transformation becoming more popular, during ongoing uncertain times of the pandemic and increasing use of computerized systems having a lack of appropriate cybersecurity infrastructure, there is a steep rise in the cyber-attacks.

How did the COVID-19 Pandemic Transform the Face of Workforce Management?

Though we leaders across the corporate world have long recognized that our people’s wellbeing is a crucial factor, the COVID-19 pandemic has let us know how important really it is. During this tough time of the global pandemic, it has become a matter of survival for companies to prioritize the physical and mental wellbeing of their people, as protecting the workforce health and alleviating their stress have become two critical factors, for successful business operations.

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