Next week, April 27-30, Etech Global Services will be at the annual SOCAP Symposium in Charlotte, North Carolina.
This year’s SOCAP Symposium promises to be packed with great information on trends we can expect, along with networking opportunities and skills workshops.
Tom Rocca will be representing Etech at this year’s SOCAP Symposium. Tom will be happy to share more about Etech’s contact center services and technology as well as the two recent awards we have just won: The Corporate Citizenship Award and The Technovation Award.
SOCAP, founded in 1973, stands for the Society of Consumer Affairs Professionals in Business and represents a thriving global profession of best-in-class customer care experts across all industries. They are a member-driven organization committed to promoting customer care and customer engagement as a competitive advantage in business. The Association’s members include vice presidents, directors, managers and supervisors of customer care and consumer affairs from top Fortune/Forbes 1000 companies as well as hundreds of business partner organizations. SOCAP provides the educational tools and professional resources to help its members drive business transformation within their companies. Additionally, SOCAP’s exclusive network gives members access to thousands of customer care experts across the globe.