Nacogdoches, TX – December 18, 2019- Etech Global Services, a leading business provider of customer engagement solutions, has been awarded as the Best BPO/KPO Company of 2019 by the Gujarat Electronics & Software Industries Association (GESIA) at their Annual Awards for Excellence Gala held at Science City, Ahmedabad, India from Dec 12th– Dec 14th.
GESIA, along with the Government of Gujarat, hosts a mega-event created under the Vibrant India Initiative called Vibrant Startup and Technology Summit 2019 (VSTS). The global event’s theme for 2019 was “Experience the Next.” The award categories of GESIA Annual Awards for Excellence addressed the companies who are: aspiring to find the next innovative idea, companies with proven successful products and organizations, companies that do business with a human touch, and those who go beyond their business commitments to serve the society with Information and Communications Technology.
“I am truly honored that Etech won this award amongst a pool of such qualified candidates at GESIA. This award further validates that our ongoing commitment to “make a remarkable difference for each other, our customers and within our communities” is doing just that, making a difference. From our beginnings over 20 years ago to where we have reached now, we at Etech pride ourselves in working with the outstanding communities our people reside in and it is this support which makes Etech the incredible organization it is today. An honor like this truly belongs to the entire Etech team!” said Matt Rocco, Etech’s President & CEO.
About Etech Global Services
Etech Global Services is a global leader of customer engagement solutions serving some of the world’s most trusted brands. Etech is trusted with their most precious assets- their customers. Why? Because Etech honors commitments and delivers; the result is measurably changing behavior while driving business growth and profitability through solutions that engage millions of customers each day across multiple touchpoints using analytical, traditional, digital, mobile and emerging technologies to communicate with your customers when and how they choose.
Etech believes in making a remarkable difference for each other, our customers, and within our communities. Etech’s industry-leading technology services, like Etech Insights, provide you with business insights and analytics that transform your interactions. Etech Insights combines human intelligence with the knowledge and power of artificial intelligence to identify performance-enhancing behaviors and voice-of-customer insights that are not easily identifiable through traditional quality management. Etech’s services enable you to enhance customer experience, increase sales results, meet all corporate governance requirements, and create a competitive advantage of your competition, leading to increased market share.
Etech believes through serving; we can make a remarkable difference for you and your customers.