Etech is sponsoring and exhibiting at Call Center Week, 2014 Conference and Expo
Nacogdoches, TX- May 13, 2014– Etech Global Services, a leading business process outsourcer, announces plans to sponsor and exhibit at the CALL CENTER WEEK 2014 CONFERENCE AND EXPO June 9-13th, at the Mandalay Bay Resort & Casino, Las Vegas, Nevada.
Etech Global Services is a proud sponsor of this year’s conference and will also be exhibiting at the event. Call Center Week is the industry’s #1 event with twice as many client-side attendees and speakers than any other conference. This is the event for anyone who cares about call center innovation, future trends or what the future call center will look like.
“We are excited to be a part of this year’s Call Center Conference and Expo”, said Matt Rocco, President and COO of Etech Global Services. “No matter where customers live, how they prefer to communicate or what language they speak, Etech can delivery proactive solutions that help increase customer satisfaction, sales and overall service. We look forward to demonstrating our experience at the event.”
This year’s overarching theme is “Competing on Service: Seize the Opportunity.” In a commoditized marketplace, the last remaining competitive advantage is your customer experience. In a sense, customer service can no longer be an afterthought, but it must be at the forefront of any successful customer management strategy
Visit booth #81 to learn more about Etech’s award-winning contact center services that enable their clients to increase revenue and improve customer satisfaction and loyalty.
About Etech Global Services
Etech Global Services is a leading contact center and technology solution provider with more than 2,500 employees in nine locations worldwide. Etech understands the importance of customer relationships and is committed to making a remarkable difference for their clients. All of Etech’s solution strategies are driven by the ‘voice of the customer’. Stringent QA processes ensure an ever-improving customer experience as well as ensuring the highest integrity and quality possible. These differences allow Etech to provide innovative technology, industry-leading service, stellar CSAT scores, and high performing sales and service solutions that enable Etech’s clients to build stronger brands, strengthen customer relationships, and gain market share. For more information: www.etechgs.com