Nacogdoches, TX – September 2, 2016 – Etech Global Services will be attending the IQPC Chief Customer Officer Exchange (CCO) on December 4-6 2016 in Miami FL.
President, Matt Rocco, and Executive Vice President of Customer Experience, Jim Iyoob, will represent Etech Global Services at the 2016 CCO Exchange this December. Etech’s executives will engage and network with other companies across a variety of industries about the diverse techniques used to develop a profitable customer strategy. With Etech’s 20+ years of experience in providing WoW customer interactions for some of the largest brands in the world, Rocco and Iyoob will discuss Etech’s strategic insights on improving quality using artificial intelligence and predictive analytics. “Technology, if utilized correctly is the great enhancer”, stated Etech’s Chief Technology Officer, Ronnie Mize. “How do we take our people and processes and use technology to make them exponentially better? How do we make useful and relevant knowledge readily available to those that can use it to enhance the customer experience? The products and technology being introduced by Etech accomplish this.”
Etech’s Artificial Intelligence and Predictive Analytics Solution helps businesses in various industries reach a higher level of efficiency:
Throughout the three days of roundtables, master classes, and various track sessions, Etech expects to stand out during the CCO exchange by exemplifying their expertise and innovation on transforming customer engagement programs through artificial intelligence and predictive analytics.
About Etech Global Services
Etech Global Services is a leading provider of customer engagement solutions for many of the world’s most trusted brands. They trust us with their most precious assets – their customers. Why? Because Etech’s commitment to continuous improvement, next generation technology, and growing and empowering our people results in a solution that works. Voice, chat, email, social media, Etech is here to communicate with your customers when and how they choose.
Etech believes in making a remarkable difference for you and your customers. With our industry-leading services and innovative technology solutions, like our Etech Monitoring Solutions division, Etech provides you with deeper insights into your customer interactions. Etech’s services enable you to enhance customer experience, increase sales results, meet all corporate governance requirements, and obtain a competitive edge over your competition allowing you to increase market share.
For more information: www.etechgs.com