Customer Experience Architecture: Using Agent Insights to Design a Remarkable Customer Experience
Technology represents the HOW of change & humans represents the WHY of change and during this insightful webinar, Etech will discuss going beyond technology & data to reach human wisdom.
This webinar is FREE! It will occur on Wednesday, March 18th.
WHAT YOU’LL LEARN
The key takeaways are:
1.Need for Human and Artificial Intelligence to improve Customer Experience
2.Discuss applied techniques on how to improve Customer Experience
3.Practical applications that you can take back to your organization and implement immediately
