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workshop

workshop

Join Etech’s Team at Customer Contact Week
Caesars Forum, Las Vegas

Workshop D

5 Ways Purposeful Data Closes The Revolving Door of Attrition

June 20, 2023 | 9:00 AM – 10:30 AM PDT

Booth: #519 | June 21 – 22

Register Now

Etech has been recognized

Etech has been recognized

global_ic

Etech has been
recognized on the
Time Doctor OA500
list of Top 500 BPO Providers in 2023

Etech Insights 

Etech Insights 

ETECH INSIGHTS

A complete suite of Quality Monitoring
& Analytics solution to Measure and Enhance CX
at each customer touch point 

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SMARTER TOGETHER.

SMARTER TOGETHER.

SMARTER TOGETHER

Unify all your Customer Engagement Channels
for better Customer Service Experience and
well-informed decisions

LEARN MORE

Transforming

Transforming

Transforming

CUSTOMER ENGAGEMENT

into Revenue Opportunities &
enhancing your BUSINESS GROWTH 

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Customer Experience

Customer Experience

Delivering Personalized and Engaging

CUSTOMER EXPERIENCES

across Business Verticals

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AwardPress ReleaseComplianceCase Study


Etech increases MyPlates revenue by beating sales projections and reducing operating costs.

My Plates designs and markets new specialty license plates as the sole vendor for the Texas Department of Motor Vehicles. My Plates’ goal is to create a long-term, mutually beneficial relationship designed to maximize revenues for the state through the sale of My Plates specialty plates. Operating with slim budget and minimal staffing resource, there was too much to do and it was important to focus on core competencies rather than the support work that could be easily handled by an experienced team/vendor. Customer experience through live chat was utmost important as many of their customers were young between age group of 20 – 30 years. My Plates was looking for someone beyond just a service provider like a partner.

Industry: Manufacturing | Service: Live Web Chat Service

Award

Press Release

Compliance
Case Study


Etech increases MyPlates revenue by beating sales projections and reducing operating costs.

My Plates designs and markets new specialty license plates as the sole vendor for the Texas Department of Motor Vehicles. My Plates’ goal is to create a long-term, mutually beneficial relationship designed to maximize revenues for the state through the sale of My Plates specialty plates. Operating with slim budget and minimal staffing resource, there was too much to do and it was important to focus on core competencies rather than the support work that could be easily handled by an experienced team/vendor. Customer experience through live chat was utmost important as many of their customers were young between age group of 20 – 30 years. My Plates was looking for someone beyond just a service provider like a partner.

Industry: Manufacturing | Service: Live Web Chat Service

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