Inbound Call Center Services

Inbound Call Center Services

Etech provides customers with consistent and engaging brand experiences that require the expertise of an innovative partner. With 20 years of experience and over 65 million transactions annually; Etech’s Inbound Call Center Solution has the capabilities to effectively manage your customer interactions.

Our Inbound services include:

Inbound Sales
Customer Service
Sales Support
Technical Support
Billing Support

 

Online Support
Interactive Voice Response

We specialize in the following Inbound service:

Lead Generation
Cross Selling and Upselling
Telemarketing Services
Product & Service Promotion
Order Taking Services

How we operate?

Etech’s inbound customer contact solutions not only provides you with highly experienced leaders but also make it a mission to recruit and retain high performing agents, ensuring your customers get the best experience with your brand.

We analyze your requirements and customize a solution for optimum results. Our team members are duly trained on the products and services to offer high quality service. The team is monitored by our expert data scientists and leaders to ensure service levels are achieved consistently.

Why Etech?

As your trusted advisor for remarkable results across multiple inbound engagement channels, Etech has proven to be effective in real-time response, personalized interactions, increasing revenue, reducing operational costs and ensuring better customer relationships. We use technology to build and customize systems to offer high end inbound support services.

Interested in our Inbound Call Center Services, click here to send us your enquiry.