ATA eConnections May, 2011
Today’s Shoppers Expect Great Customer Service No Matter Where They Shop” was published in ATA eConnections. eConnections is designed especially for contact center professionals who desire relevant and timely member and association news, regulation and compliance updates, and networking opportunities.
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Start Small, the Power of Building Successful Habits
Successful people experience great rewards in life not because of charisma, opportunity, or special abilities, but because of their habits.
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Next Generation of Leaders – Are You Ready?
If you are the next young leader in your organization, and wondering how you are going to make a difference with your role, here are some tips that will help you.
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