Go Beyond Net Promoter Score To Measure the Customer

The Net Promoter Score specifically helps companies to categorize customers into groups based on how likely they are to recommend the company. Using the scale of one to 10, they Detractors at scores zero to six, Passives at scores seven to eight, and Promoters at scores nine and up.

By |2021-03-17T17:06:06-06:00March 12, 2021|

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How to Keep Your People Motivated Using Servant Leadership?

June 9, 2021

Servant leadership methods are intrinsically motivating and can boost productivity, profitability, morale, and team member retention rates.

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What are the 5 Major Cybersecurity Trends to Watch in 2021

May 31, 2021

With the buzzword digital transformation becoming more popular, during ongoing uncertain times of the pandemic and increasing use of computerized systems having a lack of appropriate cybersecurity infrastructure, there is a steep rise in the cyber-attacks.

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Why Coaching and Learning Tools Are Integral to Your QA Program?

May 26, 2021

Every business needs to be constantly on the lookout for new ways to evolve. If you want to make meaningful progress as a company, one of the best things you can do is seek out new opportunities for growth and improvement.

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