Web-based Software for Quality Evaluation
Nacogdoches, TX –June 29, 2015 –Etech Global Services, a leading business process outsourcer, has been recognized by CIO Review as one of the 20 most promising Quality Assurance solutions providers for 2015. CIO Review is a leading technology magazine that researches and writes about the leading enterprise solutions that can redefine the business goals of enterprises tomorrow. It is the leading source that shares innovative enterprise solutions developed by established solutions providers, upcoming hot enterprises and is a neutral source for technology decision makers.
“Etech is honored to receive such recognition. The CIO Review is a respected source of information. It is always exciting to see our team acknowledged for their commitment to providing the best services and technology in our industry”, said Matt Rocco, President and COO of Etech Global Services. “I am very proud of what Etech has been able to develop in terms of Quality Assurance processes, disciplines, reporting and technology.”
Etech Global Services offers Quality Assurance solutions, through its EMS division, to increase sales and improve customer satisfaction, as well as gather important business intelligence. Etech’s QEval® is an innovative call center monitoring software that manages contact center QA programs.
About Etech Global Services
Etech Global Services is a leading contact center and technology solution provider with more than 2,500 employees in nine locations worldwide. Etech understands the importance of customer relationships and is committed to making a remarkable difference for their clients. All of Etech’s solution strategies are driven by the ‘voice of the customer’. Stringent QA processes ensure an ever-improving customer experience as well as ensuring the highest integrity and quality possible. These differences allow Etech to provide innovative technology, industry-leading service, stellar CSAT scores, and high performing sales and service solutions that enable Etech’s clients to build stronger brands, strengthen customer relationships, and gain market share. For more information: www.etechgs.com