Etech Lufkin Building a New Culture
Etech Global Services announces recognition and renewed culture.
Nacogdoches, TX – July 21, 2016 – The Lufkin Etech Team was recognized as being the TOP OBTM (outbound sales) vendor site for it’s largest client partner. They closed out the first half of the year at 121% performance objective! The team was given recognition during the companywide Town Hall meeting! This puts the Lufkin Etech team in the spotlight thus opening the door to future program growth for not only our Lufkin team, but for our other Etech centers as well.
As a result, Lufkin is looking to ensure they create a culture that encourages people to come be a part of the Etech Lufkin family. David Carrizales, promoted to Assistant Vice President of Operations for Texas in March of this year, has been working with his leadership team to create the culture Etech is accustomed to in the Lufkin Center. David’s primary focus will be to oversee the day to day operations of Nacogdoches, Lufkin, Dallas and Rusk centers, work closely with our partners, coaching and developing his leaders, and looking for ways to continue to grow revenue and additional opportunities for Etech and our customers.
Etech president and COO, Matt Rocco, stated, “David and his team are committed to creating a place where people enjoy coming to work. A place they know they can grow and have opportunities to provide for themselves and their families. Etech is all about opportunity. Opportunity for those willing to push, dedicate, commit and reach beyond limitations to achieve what they know is possible!”
“The focus should always be on valuing people and helping them reach their personal and professional goals” – David Carrizales
David rejoined our Etech family in spring of 2015 to run operations in our Nacogdoches center. Since then, David has successfully led, motivated and inspired a growing team of leaders to a whole new level. He is passionate about the details to support growth and never hesitates to use his influential leadership behavior to build trust and roll his sleeves up to get things done. We asked David what makes a great leader and he explained, “It’s all about the people and ensuring you have the right leaders in place. The focus should always be on valuing people and helping them reach their personal and professional goals”. His leadership has been powerful over the past year and his career with Etech building relationships through vision, accountability and adaptability. We are proud to have him as a member of our team.
In an ever-growing and constantly-evolving industry it is truly amazing to be a part of an organization that places “valuing people” as one of its core character commitments. With the new leadership from David, our Lufkin center is expected to re-define the call center experience in a substantial and significant way for our customers and our people.
About Etech Global Services
Over the last 15 years, Etech has been providing hundreds of jobs to East Texas. We began our journey in Nacogdoches, Texas where our headquarters are currently located. We grew rapidly and now years later, we have expanded throughout ten centers, globally. Etech has vowed from the beginning to make a remarkable difference to our customers, our people, and our communities.
We are a servant leader organization that prides itself on having an outstanding company culture. Servant leadership is both a leadership philosophy and set of leadership practices. Traditional leadership generally involves the accumulation and exercise of power by one at the “top of the pyramid.” By comparison, the servant-leaders share power and put the needs of others first by helping their people develop and perform as highly as possible. We know that without our people we would never have grown to where we are today. We believe in providing opportunities for professional growth to our employees. We teach and develop them to learn new skill sets and grow within our company. Over 90% of our leadership started as the sales representative.
We are always looking for highly motivated individuals to join our Etech family. If you are interested in joining a winning team, apply online today at www.etechgs.com/careers.